Job Purpose:

This junior level position is responsible for assisting with collection efforts by using the established strategies and processes. This role will include administrative tasks (such as invoice delivery and problem/dispute resolution research) for the overall Collections team by aiding in special projects and other tasks. Much of the collection efforts will be via email and escalation to a more experienced Credit - Collection Analyst for more complex situations. Knowledge of systems used in Accounts Receivable are needed in this role.

Essential Functions:

• Collect past due balances on accounts by working with the customers and account managers
• Properly document all problem/disputes on monthly aging report and within the company's billing systems

Relevant Work Experience:

0 to 2 years in related field

Education:

Four years of High School or equivalent

Special Knowledge, Skills and Abilities:

• Effective written and verbal communication skills
• Effective time management skills and strong attention to detail

Supervisory Responsibility:

This position does not have any supervisory responsibilities