POSITION SUMMARY:

This position will serve as an integral player within AtriCure’s Infrastructure and IT Operations function. The successful candidate will perform engineering and IT operations functions for Enterprise level on-premise and Cloud-based IT Infrastructure platforms required for AtriCure to operate its business.

ESSENTIAL FUNCTIONS OF THE POSITION:

• Engineering and support services for Microsoft related technologies including Windows, Active Directory, Azure (IaaS, PaaS), Entra ID, Intune and M365 platforms.
• Engineering and support services for on-premises Infrastructure platforms including physical and virtual servers, shared storage, networking devices, and IoT devices.
• Engineering and support services for Cloud and on-premises backup and disaster recovery platforms.
• Administration of Infrastructure centric applications including patch and vulnerability management.
• Performing upgrades of Infrastructure equipment (firmware) and Infrastructure applications following prescribed change management and regulatory controls.
• Acting as engineering liaison for outside vendors supporting Infrastructure platforms.

ADDITIONAL ESSENTIAL FUNCTIONS OF THE POSITION:

• Regular and predictable work performance
• Ability to work under fast-paced conditions
• Ability to make decisions and use good judgement
• Ability to prioritize various duties and multitask as required
• Ability to successfully work with others
• After-hours support of Infrastructure platforms including routine maintenance windows and resolution of incidents impacting company operations
• Collaborating with the IT Enterprise Application, Delivery, and Cybersecurity teams through project meetings and planning sessions
• Recommending hardware and applications upgrades to IT Infrastructure leadership
• Monitoring all key infrastructure platforms and driving resolution of issues
• Provide Tier3 troubleshooting to helpdesk
• Supporting all regulatory and quality requirements by following guidance or SOP
• Additional duties as assigned

BASIC QUALIFICATIONS:

• Bachelor’s degree required or demonstrated equivalent combination of education, training and experience
• 4+ years IT Infrastructure engineering or administration experience
• Demonstrated strong verbal and written communication skills along with ability to work independently, manage prioritization and multi-task
• Demonstrated knowledge of networking topologies such as LAN/WAN, SD-WAN, DNS, DHCP, and 802.11
• Working knowledge of Windows Server 2016-2022 in both physical and virtual environments with experience managing Windows Roles and Features
• Ability to travel 10%

PREFERRED QUALIFICATIONS:

• Advanced knowledge of Cisco networking including switching, wireless and firewalls
• Advanced knowledge of HPE data center hardware platforms including Proliant rackmount and Nimble Flash Array
• Knowledge of advanced networking protocols such as BGP, EIGRP, OSPF, IPsec, GRE, VXLAN, iSCSI, RADIUS and others
• Advanced knowledge of Windows Server Roles and Features such as Failover Clustering, IIS, and RDS
• Advanced knowledge of backup technologies including Veeam and Azure Backup. Experience with next generation backup and DR platforms like Cohesity and Zerto advantageous
• Advanced knowledge of Active Directory and Entra ID including Group Policy, Sites and Services, Replication, LDAP and AAD Sync
• Knowledge of Azure IaaS offerings such as Azure Virtual Machines, Storage Accounts, and Networking resources
• Knowledge of basic PowerShell scripting and connecting to Microsoft Online platforms
• Knowledge of ITIL framework and development/support of associated processes
• Previous work experience in a regulated environment
• CCNA, AZ-104, MS-102, certifications (or similar)

OTHER REQUIREMENTS:

• Ability to regularly walk, sit, or stand as needed
• Ability to occasionally bend and push/pull as needed
• Ability to pass pre-employment drug screen and background check

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