Position Summary:

The Manager Training and Education will be primarily responsible for driving and supporting a broad range of training programs and educational activities, including identification of training opportunities and co-ordination of projects to support medical education of Atrial Fibrillation & Pain management and its products, for internal & external stakeholders (Cardiac Surgeons, Electrophysiologists, Thoracic Surgeons).

PRIMARY OBJECTIVE

• Implement policies, procedures, practices, and strategy for achieving comprehensive Training programs for AtriCure Therapies for both internal employees and external customers.
• In the first phase, this role will focus primarily on internal employees training programs to start with – new hire training, refresher trainings, new product launches and other new initiatives launched (E-Quiz, Journal Club etc)
• During the second phase, there will be additional responsibility for implementing and monitoring education programs for different HCP stakeholders (Cardiac Surgeons, EP’s, Thoracic Surgeons, OR nurses, Technicians) on AtriCure Therapies
• In addition, the position will be responsible for supporting the company's efforts to formulate and implement all training and development strategies.

ROLES & RESPONSIBILITIES

The roles and responsibilities will be focused on being strategic, execution of new initiatives and operational excellence as detailed below.

1. STRATEGY DEVELOPMENT:

Prepare and Execute Training: Ensure all materials and activities are aligned and executed in accordance with the larger strategic plan.

Creating Customized Internal Training Strategies

• To create T&E strategies based on the specific needs of each geography within the APGC region
• Internal training plans to be created based on the training gaps and needs of the commercial teams
• Plans to be created before the start of the new financial year – training calendar to be developed that includes launch of new initiatives, new-hire / refresher trainings, Equiz & Journal Club Schedule
• Ensuring high-quality execution of the trainings programs as per the schedule
• Tracking attendance and feedback to all the programs
• Evaluating the impact of programs and improving them based on the feedback
• Plan and organize refresher trainings at least once a year for the entire team
• Collaborate closely with the Global Sales training team on new content and topics being developed as part of the AFE training
• Partner with Marketing for training of teams during new product launches anywhere within the region

CADet Management

• Be responsible for tracking the Utilization of existing mini-CADets within the APGC region – ensure that CADet champions are making the entries regularly on the tracker portal
• Deployment of new mini-CADets within the region - signing off new reps/team members on the CADets
• Be in-charge of the upkeep of the heart models from the CADets – repair of tears/holes created during training sessions; sending the hearts beyond repair to the global team for being repaired and/or being replaced.
• Work closely with the global team in-charge of CADets for any updates on models, new models being created, or any support needed for logistics.
• Be proficient in setting up and trouble-shooting the MIS and Open CADets
• Manage logistics for MIS/Open CADets being sent out for CoE programs/ training villages/conferences.
• Track and manage inventory of devices/instruments in the CADets
• Identify needs for procuring more CADets in the region and communicate the same with the Director of Training & Education

NEW INITIATIVES

• Be creative and develop new initiatives to enhance the skills and competencies of internal stakeholders.

1. E-Quiz:

• Identify topics for the quarterly E-Quiz
• Develop pre-reading material from reliable sources including global training material, clinical articles and standard textbooks
• Develop quiz questions online along with assigning the quiz to all team members
• Evaluating the results, creating and sharing the dashboard and sharing the answer key within 10 days of the quiz closing

1. Nuggets of Wisdom: Create nuggets for the entire year (12) at the beginning of the year and send it out on the first Monday of every month
2. Journal Club:

• Identify relevant and important journal articles that the team members should be aware off
• Create the schedule for Journal Club, identify nominees and host the journal club sessions
• Maintain a repository of the clinical articles along with their summaries (Slides presented during the session)
• Review feedback from the sessions and tweak the sessions accordingly

• These projects will require extensive multi stakeholder collaboration with the commercial leaders & marketing teams

OPERATIONAL EXCELLENCE

1. Training Program Evaluation

• Create feedback forms on MS forms for all trainings conducted
• Analyze & document the feedback data to measure effectiveness of the Training programs and identify areas of improvement for subsequent programs
• Work with the local teams on improving the quality of programs by sharing tangible and concrete action items
• Assists in preparing updates and reports for management

1. Tracking:

• Track CADet utilization of the Mini-CADets deployed within the APGC region
• Provide a monthly update & dashboard to the APGC LT on the CADet utilization
• Track adoption of therapies following the execution of the EPIC programs (all therapies) when the role expands into professional education
• Record and track Proctors being added to the Proctor Pool based on the selection criteria

1. Program Execution

• Detailed planning & organization for T&E programs prior to execution
• Create check-lists
• Ensure the branding, look and feel of the programs in the region are consistent and standardized
• Share templates for signages, agenda, name tents/badges, certificates, banners etc
• Support cadaver lab preparation, planning and execution, shipping and maintenance of lab kits, and other ad hoc projects when needed

BASIC QUALIFICATIONS:

• Bachelor's Degree required.
• Minimum of five (5) years related experience in the medical device industry preferable within cardiac surgery
• Excellent presentation, communication and influencing skills
• Fluent English verbal language skills
• Collaborative and having an open mind-set receptive to new ideas
• Strong strategic, analytical and conceptual capabilities
• Results and performance driven.
• Ability to interface with customers and key opinion leaders.
• Experience interacting with physician faculty and sales management
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, etc.)
• Must be creative, self-motivated, proactive, intuitive, organized, flexible, and deadline oriented
• Willingness to travel extensively (minimum of 40%)
• Knowledge of Medical Device industry is a plus.

What We Offer

With AtriCure, you'll get the opportunity to work with a team that is passionately dedicated to improving the lives of patients with Atrial Fibrillation worldwide. It is also a company that will invest in your professional development to help you grow and be successful in your role.

In Addition, AtriCure also provides:

• The chance to work with an international team with more than 20 different nationalities, with 130 international employees (on-site and in the field) which makes it a dynamic place to work.
• The offer includes a competitive base salary, company bonus plan, allowances, training and development opportunities, annual paid leave, 2 days volunteer time off + 1 cultural heritage day per year, mental health support benefit, and dynamic company events.

Our Process

• Please apply through LinkedIn or on our website. We would like to get to know you better so please feel free to share ample information about yourself and why you are interested in working with us.
• Once we have your application, our International Recruiter will contact you to find out more about your background and your expectations.
• The next steps include a meeting with the hiring manager to focus on key information about the role and to potential fit into the team. If this round is successful, you will get to meet a few of our team members to give you diverse perspectives about AtriCure.
• After all the interviews, we conduct reference checks to help us make the final decision.

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