Core Technology Infrastructure Organization:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

• Excels in working among diverse viewpoints to determine the best path forward

• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

• Commitment to challenging the status quo and promoting positive change

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Job Band:

Shift:

Hours Per Week:

Weekly Schedule:

Referral Bonus Amount:

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

This position will be part of Payments L3 production services team. Payments area is a very critical tier0 application in the Bank. Payments space has Zelle, Billpay and Digital wallets applications providing cross channel functionalities across the bank. It provides payments for consumers(Online, Mobile, Contact/Financial Center and IVR), Small Business in Online/Mobile, and CashPro.

This role will require to lead the production issues relating to Payments area reported by Contact center, financial center , Online Banking & Mobile LOB. Triaging application, network, proxy, database, vendor and server related issues with various teams.