Workforce Innovation Center Career Board

Leverage our network to build your career. Find companies that you will love to work for that have the benefits and perks you need.

Explore the careers Cincinnati USA Regional Chamber Members have to offer.

Operations Professional Markets - Refresh Anti Money Laundering - Richmond

Bank of America

Bank of America

Richmond, VA, USA
Posted on Thursday, April 20, 2023

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Anti-Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) is part of the Global Operations organization and is responsible for client AML/KYC refresh globally. The team supports the business in completing AML/KYC due diligence checks as well as maintaining client records. Multiple openings available

Primary responsibilities of the Operations Professional Markets will include:

  • Conducting client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines aligned to more complex Jurisdictions and/or client structures.
    Review of refresh requirements for assigned jurisdiction in line with related Client Identification Profile (CIP)/CDD Procedures to ensure adequacy and accuracy before the requirements are sent to the client.
    Liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfill refresh requirements
    Perform client refresh through the review of client documentation, vendor databases and data entered into proprietary systems to Ensure all refresh requirements are met
    Ensure all jurisdictional regulatory requirements related to KYC are adhered to
    Support business with KYC related queries and requests
    Participate in remediation, internal/external Audits


  • 2+ years financial services experience, with at least one year of AML and/or KYC experience
  • Documented experience performing in a process-oriented production environment that changes periodically
  • Understands risk and associated SLAs to the refresh process

• Decision Making
• Conflict Resolution
• Change Management
• Collaboration
• Critical Thinking
• Analytical Thinking
• Data Analysis
• Learning Agility
• Multitasking
• Strategic Thinking
• Problem Solving
• Time Management
• Relationship Building
• Risk Management
• Teamwork

Desired Skills:
Anti Money Laundering (AML) Know Your Customer/Client Due Diligence (KYC/CDD) experience

College degree (Associates or higher) or comparable work experience

Job Band:



1st shift (United States of America)

Hours Per Week:


Weekly Schedule:

Referral Bonus Amount: