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Our product organization is growing, and we are seeking a product manager to join our hardware merchant solutions team.

The Payment Terminal Product Manager will play a key role in defining and executing the product strategy and roadmap for payment terminal solutions across our multiple platforms. In this role you will be responsible for the end-to-end delivery of Ingenico software and terminals solutions. This may extend to other manufacturers in the future.  You will work closely with cross-functional teams, including software development, design, commercialization, sales, and operations, to deliver innovative and customer-centric payment solutions.

Key Role

•Develop business cases for new products and features.

•Engage with our client facing teams to fully understand the needs of current and prospective clients.

•Define the roadmap, product requirements, create user stories and define acceptance criteria.

•Own and maintain the terminal product roadmap including ongoing prioritization/backlog.

•Partner with cross functional commercialization team to develop go-to-market plans, product messaging, and sales enablement materials.

•Closely collaboration with the merchant operations team to ensure optimal client experience related to client terminal activation and support.

•Serve as escalation point and SME to production support team for issues/incident resolution management.

Required Skills:

• Exceptional critical thinking, troubleshooting, written, and verbal communication skills.

• Ability to think strategically and critically while also being able to execute at a tactical level.

• Executive level presentations

•Strong understanding of the payment terminal ecosystem including working with terminal manufacturers.

•Multi year experience with semi integrated model, android OS, UI/UX.

•Technical knowledge and experience with EMV, contactless, encryption and tokenization.

• Experience leading cross functional teams with success.

• Ability to engage directly with software developers with experience in Agile and Scrum methodologies.

• Ability to understand how to navigate challenges and make recommendations/decisions around tradeoffs to continue achieving goals.

Desired Skills:

• 5-7 years of payments experience

• Technical Writing

•  Experience supporting enterprise clients