Job Description:

Position Summary

The Automation & Data product manager role is responsible for maximizing the value for our Automation & Data product line including Network Source of Truth, the strategic API-enabled repository of network standards and network data, orchestration and network automation platform, automation services and Network Storefront to deliver ZERO TOUCH vision. The Automation & Data product Manager will proactively lead product-centric deliverables and quickly adapt to changing business needs, improve customer experience and deliver new business capabilities that support strategic objectives. Key responsibilities include defining the vision and roadmap for their products, defining, and prioritizing the features/epics in the program backlog, and articulating this to both stakeholders and development teams. This role works closely with stakeholders to understand their needs to ensure they are aligned on priorities. They support and collaborate on financials throughout delivery. They are experts of the products, business or technology domain, and the industry in which the product competes as well as having a deep understanding of the product line financials and forward-looking book of work.

Key Responsibilities & Professional Competencies

• Define and execute the product strategy, roadmap, and vision for our Network Automation & Data products, aligning with the overall Network Services, Core Technology Infrastructure goals and market trends

• Conduct market research, competitive analysis, and stakeholder interviews to identify market trends, customer needs, and opportunities for product innovation

• Act as the keeper (and communicator) of the product vision. Work with stakeholders to translate this vision into product strategy, and coordinate with the product delivery teams to ensure they are building the right product

• Define the product roadmap, including which business capabilities the product should have and which business outcomes those capabilities should achieve

• Guide and empower the product engineering team to scope, plan, and delivery work, applying established delivery methodologies (e.g., agile methods) and best practices (e.g., reusability)

• Represent product(s) within network services and to external consumers and stakeholders, e.g., GIS, Finance, Audit/Risk, Lines of Business

• Oversee the budget(s) for their product(s). Support and collaborate with the Senior Technology Executives, Finance and Economic teams on financials throughout delivery

• Continuously oversee product inventory, performance, risk, key product metrics, customer feedbacks, and leveraging data-driven insights to make informed product decisions and drive continuous improvement

• Accountable for all aspects of the lifecycle, risk, and vulnerability of the Automation & Data product

Required Skills

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field or equivalent working experience

• At least 8-10 years of Network Engineer experience

• 3+ years of experience working with design professionals, within a design thinking process, including user experience design process

• 3+ years working in or with lean and agile software delivery teams

• Proven experience as a Product Manager at least 2 years, specifically in network automation software development and network data

• Strong understanding of network technologies, protocols, and architectures, including TCP/IP, routing, and switching

• Demonstrable experience engaging executives and other stakeholders to support essential business decisions

• Solid software and network automation experience, with proficiency in programing languages such as Python, Java, or C++

• Familiarity with design thinking principles and lean and agile software delivery

• Excellent analytical and problem-solving skills, with the ability to analyze complex data, identify patterns, and make data-driven decisions

• Excellent customer service skills including reporting, organization, written and oral communication and task prioritization

• Exceptional communication and collaboration skills, with the ability to effectively engage with stakeholders at all levels, both internally and externally

• Strong leadership skills and ability to influence and drive cross-functional teams to drive consensus and deliver successful outcomes

• Must be a highly motivated, self-directed individual capable of supporting multiple large initiatives

Desired Skills

• Master’s Degree

• Knowledge of cloud networking and virtualization technologies, such as SDN or NFV

• Experience with DevOps practices and tools, including CI/CD pipelines and infrastructure as code

• Understanding of machine learning and artificial intelligence concepts applied to network automation and data analysis

• Experience with concepts around data management including IaC and Source of Truth strategy

• Experience with runtime, container, and hosting environments, like RHEL, Docker, OpenShift

• Experience with tools and libraries such as pytest, Nornir, Netmiko, NAPALM, Batfish, Salt, Robot Framework

• CCNP or equivalent networking knowledge

Shift:

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