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Consumer Product Strategy Manager I

Bank of America

Bank of America

Product, Operations
Multiple locations
Posted on Friday, January 26, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description Summary:

Manages a group of analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer products and related divisions, such as credit cards. This position requires determining key priorities for their team while also providing analytical and technical guidance to analysts to drive project completion. Key functions involve developing asset quality monitoring, identifying business trends based on economic and portfolio conditions, and executing strategic enhancements. Manages the team's analysis focusing on criteria margins, model score use, forecasting, portfolio trends, and demographic performance. Responsible for conducting interviews, training Card Strategy/ Consumer Products Analysts, and guiding all aspects of project development. Communicates business trends creates financial assessments and interprets analytics for senior management. Proven experience at developing technical skills of their team. Sound knowledge of SAS / SQL, financial statements, and business processes preferred. 5+ years Strategy Management experience preferred

Job Responsibilities:

Client Protection is looking for an experienced analytical leader to join our team focusing on money mule detection strategies. In this role, you will be expected to look through significant quantities of data to link mule accounts across the banking ecosystem. Responsibilities will include, working across multiple lines of business, developing strategies, building out a controls culture, and evaluating various internally developed and vendor provided machine learning tools to maximize client experience while managing fraud most effectively.

The role will be responsible for several key areas:

• Develop and implement robust money mule detection strategies to safeguard the organization against financial fraud.

• Lead a team of fraud analysts in the identification, investigation, and mitigation of potential money mule activities.

•Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes.

• Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies.

•Analyze data and conduct investigations to identify patterns, trends, and anomalies indicative of potential fraud.

• Identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology.

• Drive the development of new models designed to detect mule and mule activity.

Required Skills:

• There is no minimal educational experience required. An advanced degree is preferred, but lesser levels of education with the appropriate skills and experience will be considered as well

• At least 5 year of experience in analysis

• 5+ years of experience in SAS or SQL querying.

• The candidate must be at an advanced to expert level in SAS and SQL.

• Familiarity with other programming languages such as Python, R or Java. Knowledge of data extraction tools such as Hive or HUE will be useful.

• Ability to work in a fast-paced, dynamic environment is critical. Must have exceptional organizational, project management and controls environment skills.

• Outstanding critical thinking, and analytical skills

• Proven communication skills in describing complex issues to inform strategic insights and decision

• Ability to present, lead, support, and influence senior management and business stakeholders

• Innovation mindset with the ability to challenge the status quo

• Leadership and management skills, including development of teams and individuals

• Ability to work in a fast-paced, dynamic environment is critical. Must have exceptional organizational, project management and controls environment skills.

• Outstanding critical thinking, and analytical skills

• Proven communication skills in describing complex issues to inform strategic insights and decision

• Ability to present, lead, support, and influence senior management and business stakeholders

• Innovation mindset with the ability to challenge the status quo

• Leadership and management skills, including development of teams and individuals

Desired Skills:

• Fraud decision engine management experience highly preferred.

• Prior team management experience highly preferred.

• Strong preference prior experience working in financial services, particularly fraud or cyber security.

Shift:

1st shift (United States of America)

Hours Per Week:

40