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Compliance and Operational Risk Specialist

Bank of America

Bank of America

Charlotte, NC, USA · United States · Remote
Posted on Wednesday, July 3, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

The Compliance & Operational Risk (C&OR) Specialist is responsible for maintaining enterprise-wide oversight of policies, processes, controls, laws, rules, and regulations that have enterprise-wide applicability, affecting every Front-Line Unit and Control Function at the firm. This role is an individual contributor role in Enterprise Compliance & Operational Risk (ECOR), and is responsible for identifying, escalating, and mitigating risks in a timely manner in alignment with the Compliance and Operational Risk Management (CORM) Program, the Global Compliance Enterprise Policy (GC Policy) and the Operational Risk Management – Enterprise Policy (ORM Policy). This role will have responsibility for the ongoing review of electronic communications sent to, or received by, regulated associates to identify violations of the Electronic Communications Retention -Enterprise policy requirements. In addition, the C&OR specialist will be responsible for identifying and mitigating conflicts of interest, as well as providing advice and guidance to employees/contractors and supervisors as to the requirements of the Associate Investment Policies as they relate to employee outside business activities.

Job Responsibilities include (but are not limited to) the following:
• Perform regulatory mandated supervision of electronic communications, outside business

activities, and other ad hoc reviews

  • Meet all documented service level agreements relevant business metrics (Key Risk Indicators)
  • Engages in activities to provide independent compliance and operational risk oversight of activities related to electronic communications and outside business activities
  • Determine appropriate disciplinary action as appropriate for late disclosures.
  • Escalate concerns/conflicts to C&OR Manager or Executive
  • Maintain a high level of intellectual curiosity; asking pertinent questions to gather relevant facts surrounding a problem, issue, or objective; weighing the relative importance, ad3equacy, and validity of information to form fact-based opinions, solve problems, and make sound decisions.
  • Communicating effectively (both written and oral) with internal staff, leadership, and business partners using clear, concise, and understandable language
  • Producing regular commentary on items of concern, ongoing issues, and recurring patterns. Proactively anticipating and identifying concerns/issues as part of one’s daily responsibilities.
  • Demonstrating sound and consistent judgment based on thorough and systematic review of available information
  • Maintaining positive outlook, receptivity to constructive feedback, and flexibility to accommodate changing volumes, processes, policies, and regulations

Required and Desired Candidate Qualifications:

  • Minimum Years of Business & Functional Experience: 2 years
  • Degree Required: bachelor’s degree or Equivalent experience
  • Knowledge of Compliance laws, rules, and regulations
  • Participate and develop new lexicon-based surveillances to address risks originating from various lines of business
  • Good conflicts of interest understanding
  • Strong verbal and written communication skills
  • The ability to work under pressure and within tight deadlines to a consistently elevated level of accuracy
  • Takes initiative and demonstrates focused desire to drive improvements versus relying on “status quo”
  • Demonstrated ability to be effective in an execution-oriented environment
  • Excellent interpersonal skills with all levels of employees
  • Discrete when handling confidential information
  • Flexible and adaptable to change
  • Able to demonstrate a high level of integrity with a mature approach to work
  • Intellectually curious
  • Hands on experience with Proof Point, including the ability to build and run data reports


1st shift (United States of America)

Hours Per Week: