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Financial Data and Reporting Ops Analyst

Bank of America

Bank of America

IT, Accounting & Finance, Operations
Dublin, Ireland · United States · Remote
Posted on Monday, July 8, 2024

Job Description:

Job Title: Tax Operations Analyst

Corporate Title: Officer

Location: Dublin

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Our Central Park office in Leopardstown, boasts modern facilities based in Dublin’s premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.

Role Description:

Bank of America is recruiting for a position within an expanding Global Banking and Markets Tax Operations function supporting Non-US IRW Global Markets functions across multiple product lines. The EMEA Asset Services department are responsible for corporate action and dividend event types relating to equity and fixed income products. The Tax Operations teams support relief at source, tax reclaims and credit advice where appropriate.

The position is an ideal role for a highly motivated, resourceful, and ambitious individual who enjoys working in a collaborative and fast paced environment.

This job is responsible for handling moderately complex operations processes related to credit disputes, escalations and tax reporting. Key responsibilities include analysis, research, reconciliation, reporting data validation and resolution of issues and identified customer requests which may carry high levels of risk within enterprise risk categories. Job expectations include handling moderately complex transaction processing, reconciliation, and resolution of research requests to clients, consumer reporting agencies or taxing authorities, consulting with management for support.


  • You will implement relief at source where appropriate.
  • You will reconcile positions, calculate reclaimable tax quantities and complete documentation to submit reclaims.
  • You will produce credit advice documents.
  • You will report to senior management the status of reclaims and credit advice.
  • You will perform timely reconciliations and escalation of risk where necessary.
  • You will have the ability to adhere to targets and deadlines.
  • You will maintain risk within the levels set by the management team.
  • You will liaise with and resolve asset servicing tax related queries for clients, internal and external.
  • You will have timely management of positions and recovery of funds claimed by Bank of America.

What we are looking for:

  • You will have a high level of client service skills.
  • You will be proficient in Microsoft applications, in particular excel.
  • You will have efficient reconciliation and problem-solving skills.
  • You will have the ability to multitask and work independently in a fast paced environment.
  • You will have excellent time management skills.
  • You will have knowledge of the Banking / Financial services industry.

Skills that will help (optional):

  • Business, Finance, Accounting, Economics or similar major preferred and a basic understanding of and/or experience in the financial services industry would be an advantage.
  • Experience in dividend processing or asset management would be an advantage.
  • Excellent written and verbal communication skills would be an advantage.
  • Income tax experience would be an advantage.

Benefits of working at Bank of America


  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
  • 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum
  • Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
  • Use of a flex fund to use towards benefits
  • Access to free counselling through an Employee Assistance Programme and virtual GP services
  • Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
  • Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.