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Manager

Bank of America

Bank of America

Posted on Monday, July 8, 2024

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Team will be responsible for inline alert reviews to identify AML customer types, such as prohibited types, material negative news, Sr. Political Figures, etc. The activities include, but not limited to:

• Evaluation and review of alerts received

• Effective communication of alert results and observations

• Escalation of alerts, as applicable

Job Description*

We have an opportunity to join the AML team which sits within the onboarding and refresh processes, the role requirement is for a business intelligence and Operational Excellence lead with an expectations to provide input initially to the design of our program metrics and risk strategy. The role expects the candidate to build a risk and performance pack which measures the risks associated to the business, the performance of our functions and the measure and reporting of ongoing risk and audit issues. The wider expectation is for this role, in addition to managing the development of our BI Program, to include the management of the Operational Excellence program and Single process inventory. The vision is to move away from sourcing and manually distributing values via flat files to having the ability to navigate full transaction details, including raw data, and historical trends at multiple levels through a dashboard solution. This will give users and data consumer’s insight and transparency into our businesses in order to make informed, intelligent decisions.

Responsibilities*

Oversight skills and Project Delivery responsibilities

• Manage and oversee direction of the project and ensure delivery against the objective is on track and within agreed scope

• Working with the onshore leadership ensuring we have coverage on all development programs required under the AML development program series

• Drive delivery and team partnership across the GBAM AML teams

• Data QA, mining, analysis and reporting

• Eye for detail

• Visualization and presentation support and recommendation using dashboards and other real time UI’s

• Provide additional user experience feedback and requirements for capturing and presenting scorecard and graphical interface in Tableau

• Provide team leadership and ensure resources are aligned to tasks appropriately

• Provide awareness of Design Thinking principles and drive application where possible

Engage with SLT as required to update on progress and take feedback

• Work directly with Hub team and drive completion of tasks

• Provide overall technical expertise and guidance to developers

• Document all aspects of project execution

• Identify and resolve issues that arise and escalate as required

• Define and execute database strategy (e.g. SQL server)

• Interaction and requirements gathering from stakeholders internal and external to AML teams

Developer Skills (required)

• Design, agile development and testing related to interactive and table views within Tableau environment (e.g. Tableau development SME)

• Data QA and systems engineering

• Design, execution and testing the ETL workflow

• Responsible for scorecard/graph visualization design, execution & data QA (e.g. replication of PPT)

• Macro, SQL, Generalist

• Presenting Skills

• Ability to design and create data visuals with simple easy to read formats

• Ability to build automated reporting packs that allow all consumers necessary

• Ability to articulate key risks across the process and functions

• Must be able prepare dashboards/presentations using MS office tools for Senior Management

• Precise and clear with pertinent information to be shared with various stakeholders

• Need a candidate with some programming background such as Python or SAS or MATLAB or similar language.

Requirements*

Education*

Graduate (any stream)

Certifications If Any

Association of Certified Anti-Money Laundering Specialists (ACAMs)

Experience Range*

5-8 years

Foundational skills*

Relevant experience in AML related processes, Business Intelligence, SQL, Tableau and Reporting knowledge, Presentation skills, End to End Data Management

Desired skills

Should be a team player

Good Analytical Skills

Should exhibit Good grasp of process know how

Excellent written and verbal communication AML & Regulatory knowledge is added benefit Fluent with MS Excel

Work Timings*

12.30hrs – 21.30hrs

Job Location*

GGM