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Operations Team Lead, Non-Financial Regulatory Reporting, Global Banking Operations

Bank of America

Bank of America

Accounting & Finance, Legal, Operations
Posted on Wednesday, July 10, 2024

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include supporting continuous business improvements, reviewing operations procedures, implementing changes, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an awareness of foundational operations and familiarity in a specific product line.


  • Liaising with regional stakeholders and coordinating GBO teams for: NFRR projects / initiatives related to system enhancements and centralization; Process reviews, gap analysis and remediations; Regional / local process governance and controls related implementations.
  • Oversight / submission reviews on medium risk NFRRs (CASHBOP, CCRIS, PIDM and few other credit reports): Ensures timely handling of regulatory asks, audits and reviews and prompt escalation of potential issues by reporting team; CSHBOP and CCRIS JFA reviews and SREF risk mitigations; Continuous control and process improvements; Timely escalation of issues and closure of identified gaps.
  • Liaison for regulator for all medium risk NFRRs pertaining industry wide updates and initiatives
  • Oversight on all IQA tests, gap assessment and responses. Post IQA remediation of identified issues
  • Oversight on all Local/Regional/External Audit reviews related to NFRR
  • Any other works assigned by Manager.


  • Section Lead for Non-Financial Regulatory Reporting team (AVP)
  • 3-5 Years Experiencing in regulatory reporting space
  • Able to work independently and deliver within tight deadlines.
  • Experience in CASHBOP and CCRIS reporting is preferred