Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Line of Business Job Description:

The role is an individual contributor role that will support the DWO division under the CSWO – Global Operations (GO) line of business. This role requires a specialized skillset in content design experience, specifically with OpenText Exstream and Messagepoint.

Job Description:

Develops, enhances, debugs, supports, maintains and tests software applications that support business units or supporting functions. These application program solutions may involve diverse development platforms, software, hardware, technologies and tools. Participates in the design, development and implementation of complex applications, often using new technologies. May provide technical direction and system architecture for individual initiatives. Serves as a fully seasoned/proficient technical resource. Will not have direct reports but may lead projects and direct activities of a team related to special initiatives or operations. May have responsibility for a project and project budget. May collaborate with external programmers to coordinate delivery of software application. Routine accountability is for technical knowledge and capabilities. Works under minimal supervision, with general guidance from more seasoned consultants. Typically requires 5-7 years of experience.

Responsibilities:

• The main function of a Developer (other specialty) is to design, develop, and implement in applications using in-demand languages and technologies to support business requirements
• Analyze highly complex business requirements; generate technical specifications to design or redesign complex software components and applications
• Act as an expert technical resource for modeling, simulation and analysis effort
• Lead projects and direct activities of a team related to special development initiatives or operations
• Will not have direct reports but will lead projects and direct activities of a team related to special initiatives or operations
• May provide technical direction and system architecture for individual initiatives
• May collaborate with external programmers to coordinate delivery of software application

Required Qualifications:

• 5+ years’ experience with Content Management Systems (CMS) (OpenText Exstream, Messagepoint, Pega, Salesforce, etc.)
• Experience designing and developing correspondence documents (forms, statements, letters, disclosures, etc.) on multiple software platforms (Exstream, Messagepoint, etc.)
• Experience in independently leading the refinement of template requirements, managing the template development life cycle through production implementation
• Experience in designing, developing & successful deployment of large-scale projects from end-to-end
• Hands on experience in following the iterative and agile SDLC
• Excellent organizational, analytical, verbal, and written skills
• Able to communicate challenges and successes clearly and foster positive working relationships
• Proficient in MS Office Products – especially Excel and PowerPoint

Desired Qualifications:

• Able to work well independently and in large group settings, as well as handle multiple assignments simultaneously
• Able to work in Agile environment and familiar with Agile Methodologies
• Demonstrated ability to identify opportunities for innovation and continuous improvement

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent work experience

Shift:

Hours Per Week: