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Senior Manager

Bank of America

Bank of America

Administration
Mumbai, Maharashtra, India · United States · Remote
Posted on May 13, 2025

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services (GBS) delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Global Finance was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Legal Entity Controllership, General Accounting & Reconciliations, Regulatory Reporting, Operational Risk and Control Oversight, Finance Systems Support, etc.

Our group supports the Strategic Forecasting and Expense Management teams across Financial Planning and Analysis, period end close, management reporting, project management and data analysis.

Job Description*

  • The candidate will be responsible for transforming business requirements into automated solutions supporting the multiple business leaders.
  • The individual will play a key role in the team responsible for analyzing the requirements, independently work with business and technology and would manage multiple projects in parallel by ensuring adequate understanding of the requirements to deliver data analysis solutions.
  • The individual will be extensively working towards building Automated Reports leveraging Tableau, Alteryx, and other data ETL & visualization tools.
  • The role also entails working on Expense Reports Data Sourcing, Testing & Analysis
  • These projects would be complex and time critical which would require the candidate to comprehend & evaluate the strategic business drivers to bring in efficiencies through automation of existing reporting packages or codes.
  • The work would be a mix of standard and ad-hoc deliverables based on dynamic business requirements.
  • Technical competency is essential to build processes which ensure data quality and completeness across all projects / requests related to business.
  • The core responsibility of this individual is process management to achieve sustainable, accurate and well controlled results.
  • Candidate should have a clear understanding of the end-to-end process (including its purpose) and a discipline of managing and continuously improving those processes.

Responsibilities*

  • Preparation of various efficiency building Automated Enterprise Expense management reports
  • Responsible for individually driving the projects including testing, validations and enhancements
  • Perform data sources review, maintenance, and controls.
  • Understand business requirements and translate those into deliverables. Support the business on periodic and ad-hoc projects
  • Managing and improving the work: develop full understanding of the work processes, continuous focus on process improvement through simplification, innovation and use of emerging technology tools, and understanding data sourcing and transformation.
  • Managing risk: managing and reducing risk, proactively identify risks, issues and concerns and manage controls to help drive responsible growth (ex: Compliance, Operational – SAFER, Self-Identified Audit Issues, procedures, data management, etc.), establish a risk culture to encourage early escalation and self-identifying issues
  • Effective communication: deliver transparent, concise, and consistent messaging while influencing change in the teams.
  • Be a key contributor to business initiatives that require subject matter expertise.
  • Extremely good with numbers and ability to present various business/finance metrics, detailed analysis, and key observations to Senior Business Leaders.

Requirements*

Education*

MCA or BTech

Experience Range*

15+ years of relevant work experience in Synergies and Automations, Data Analysis in Banking industry. Exposure to Consumer banking or Wealth/Investment Management businesses would be an added advantage.

Foundational skills*

  • Strong computer skills, including MS excel, power point. Familiarity with reporting tools like SQL, Essbase etc. and Emerging technologies like Alteryx, Tableau.
  • Prior Banking and Financial services industry experience, preferably Retail banking and/or Wealth/Investment Management
  • Strong communication skills (both verbal and written), Interpersonal skills and relationship management skills to navigate the complexities of aligning stakeholders, building consensus, and resolving conflicts
  • Proven ability to manage multiple and often competing priorities in a global environment
  • Ability to drive strategic initiatives with a track record of successful change management
  • Manages operational risk by building strong processes and quality control routines

Desired skills

  • Ability to effectively manage multiple priorities under pressure and deliver as well as being able to adapt to changes.
  • Able to work in a fast paced, deadline-oriented environment.

Work Timings*

12:30 pm to 9:30 pm (will require to stretch 7-8 days in a month to meet critical deadlines)

Location*

Mumbai