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PB Operations Sr Analyst

Bank of America

Bank of America

IT, Operations
Charlotte, NC, USA · United States · Remote
Posted on May 14, 2025

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for providing moderately complex research, reporting, and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives, and over-the-counter derivatives across multiple Lines of Business. Key responsibilities include carrying out duties under general supervision and assisting teammates while following established procedures.

Line of Business Job Description:

The MLI Settlements Operations Analyst plays an integral role in the support of hedge fund / professional trading group clients and our institutional trade desks. The position includes providing operational support to the BU and MLI Entity clients directly on reporting and trade research. Responsibilities include, but aren't limited to: Inventory management, fail research on securities lending between the stock loan desk and MLI PB clients, conducting research in regards to reclaims, erroneous trade bookings and treasury settlements.

Other responsibilities include internal reconciliation and fail research of all MLI Entity transactions, following up with the Stock loan desk and contra brokers directly to resolve aged fails, prioritizing and mitigating risk on treasury settlements, and performing detailed root cause analysis. The role includes interaction with the Front Office Business Unit and other internal support departments such as the stock loan desk, Corporate Actions and counterparts in EMEA, APAC and AMRS regions.

The position also includes continuous improvement opportunities which involves using metrics analytics and compiling data in a way which tells a story with the aim of influencing client or counterparty behavior.

Required Qualifications:

  • Ability to multi-task and operate under high pressure situations.
  • Microsoft Excel experience
  • Excellent communication skills both verbal and written.
  • Interpersonal skills must be very strong and team player.
  • Must have a keen ability to efficiently manage time and priorities.
  • Must be able to bring proactive and innovative business processing solutions to completion within deadlines and with minimal risk to the organization .

Desired Qualifications:

  • Familiarity with the full Microsoft Office Suite, including Word, Outlook and Access
  • Experience with data analysis, including maintaining databases, collecting data, filtering and cleaning data, identifying patterns, interpreting data and presenting findings
  • Associate’s Degree or higher with a major in business, finance, accounting, economics or a related field
  • Experience in the financial services industry​
  • Ability to analyze data and challenge the status quo

Responsibilities:

  • Maintains accuracy of client portfolio using internal and external comparison tools
  • Performs research and conducts moderately complex analyses using established techniques, including transactions that require special handling and exception handling
  • Explores methods to enhance processes, further reduce risks, and boost client experience
  • Partners with colleagues on the trade and sales support teams, as well as external agents
  • Creates reports and liaises with internal partners to ensure proper client reporting and assist with regulatory reporting
  • Escalates potential risks and exposures to manager in a timely manner
  • Assists with ad-hoc projects, new processes, or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

Skills:

  • Attention to Detail
  • Critical Thinking
  • Data Collection and Entry
  • Recording/Organizing Information
  • Research
  • Fraud Management
  • Interpret Relevant Laws, Rules, and Regulations
  • Problem Solving
  • Quality Assurance
  • Risk Management
  • Adaptability
  • Customer and Client Focus
  • Prioritization
  • Result Orientation
  • Written Communications

Shift:

1st shift (United States of America)

Hours Per Week:

40