Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

The Senior Operations Consultant is responsible for supporting the group operations manager delivering on key processes, priorities, assist with controls, audits, and assessments within Canada Payment Operations. This position will assist with the Certification of accounts, Daily Profit & Loss deliverables, FATCA tax payment and revenue pay back processes. Support ad-hoc requests across the branch with assessments, yearly business continuity plan updates, fraud/client complaint monitoring, dormant/blocked account review and audits. Co-ordination weekend testing and evidence of results to support various technology requests, as applicable. Co-ordinate the yearly Payments Canada Attestation to gather evidence from various lines of business. Other sundry tasks, as required adhering to strict deadlines. Flexibility to working hours required including weekends to met business objectives & priorities. The Senior Operations Consultant will report to the Group Operations Manager.

Responsibilities

• Promote team collaboration and leadership to deliver on key priorities meeting tight deadlines

• Provide support to the Group Operations Manager for Reconciliation, Profit & Loss, FX Settlements, Audits, Assessments, tax/dormant functions, other financial transactional and monitoring tasks

• Co-ordinate all testing requirements as needed across global payment operations for technology updates including scheduled weekends, as applicable

• Deliver under strict deadlines

• Complete administration duties and attestations with adherence to the banks policies, procedures and standards

• Support monthly management routines and metric standard requirements

• Monitor and approve a variety of accounting tasks in support of the Canada General Ledger for Canada Payment Operations and supported Lines of Buiness

• Support all audits, assessments and exams, as applicable

• Other administrative duties, as assigned

• Required to be flexible with work hours including statutory holidays, weekends as required, based on departmental and business requirements

Qualifications

• Minimum 3+ years working experience in a role handling accounting principles and understanding of a general ledger (SAP)

• Solid understanding of electronic and manual payments, an asset

• Excellent critical/strategic thinking and problem resolution skills

• High Proficiency with Microsoft Office applications and computer skills

• Knowledge of the banks Treasury and payment products with proven results

• Understanding of general ledger entries including knowledge of FX (Foreign Exchange) contracts and settlement

• Excellent communication, organizational and problem solving skills including experience with a project/initiative end to end

• Demonstrated ability to work independently with minimal supervision and strong collaboration skills working in a team environment

• Ability to meet established deadlines in a fast paced environment

• Willingness to learn and take on new tasks

• Experience in financial services preferred

Other Qualifications

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

• Excels in working among diverse viewpoints to determine the best path forward

• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner

• Commitment to challenging the status quo and promoting positive change

• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

What Bank of America Offers

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.

Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer.

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.