Job Description:

Overview (Bank overview, GBS India overview, Function Overview)*

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview*

Global Wholesale Banking Operations comprises operations for Commercial and Corporate banking clients. These operations support the business across US, Asia Pacific, & EMEA regions. GWBO functions include implementation and servicing of credit, depository and treasury products; processing of payments and processing of trade finance transactions.

Job Description*

Individual will support Trade Operations team across all products including Letter of Credit, Collections, Open Account, Supply Chain Finance etc. He /She will be involved in day to day processing of transactions while ensuring adherence with Trade Guidelines (UCP 600, URR, URC etc.) and Bank of America standards.

Responsibilities*

• Monitor and ensure query resolution as per TAT

• Monitor mailbox and act accordingly without delay.

• Distribute work among the team on priority basis

• Support fellow team members on queries relating to process

• Verify all transactions

• Identify risk areas in the process and implement mitigation plans

• Escalate any process related ambiguities to the supervisors or manager for clarification

• Support the team manager in capturing performance related data and report MIS on a timely basis

• Identify and implement process improvements/best practices

Requirements*

Education*

Graduation / Post Graduation - Preferably Commerce. NO BTECH

Certifications If Any

CDCS / CSDG

Experience Range*

9-12 Years

Foundational skills*

International Trade Finance / Letters of Credit / Guarantees and Vetting

Desired skills

Letter of Credit, Doc Check, Payments, , Processing experience in Trade Finance. Preferrable client servicing experience.

Work Timings*

1:30PM-10:30PM EMEA (But Candidate should be flexible for all shifts)

Job Location*

Chennai