Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Overview of Role

The Administrative Assistant in this position will provide diverse, advanced and confidential administrative support. Such support functions include gathering, compiling and reporting information relevant to/for team and managing a number of different and often conflicting objectives, projects and activities at one time. Significant multi-tasking abilities are required. Regular involvement in high-level client contact and exposure to sensitive information requires that the AA use considerable tact, diplomacy and judgment. Advanced administrative and analytical skills are essential.

Responsibilities include:

• Heavy calendar management; coordinating and scheduling internal and external meetings
• Extensive scheduling of international and domestic travel
• Comprehensive expense processing
• Communicating and interacting internally with all levels of the group and across business functions, finance, personnel, and technology, as well as externally with clients and their teams
• Serving as a resource for basic company policies and procedures
• Quickly learning and keeping up to date on a variety of technology

Performs diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence. Usually relieves management of administrative details; gathers, compiles and reports information relevant to/for department; may manage a number of different and often conflicting objectives, projects or activities at one time. Communicates with executives and line management to gather or convey relevant information. May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and judgment. Advanced administrative and analytical skills. Thorough knowledge of a variety of software programs.

Qualifications

• 10 + years of experience as an EA, in Banking with customer service orientation
• Polished and professional in person, phone and email communications
• Significant time management, organization, multi-tasking and prioritization skills
• Advanced skills in Outlook and other MS Office programs (Excel, Work, PowerPoint)
• Strong attention to detail, ability to work effectively under pressure and time constraints
• Concur or similar experience processing travel and expenses
• Exemplary demonstrated work ethic
• Ability to learn quickly and take on new responsibilities