Onboarding & Compliance Specialist
BelFlex Staffing
Legal
Little Rock, AR, USA
Posted on Aug 29, 2025
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential function and basic duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and basic duties.
Essential Functions Statement(s)
- Identify, research, and support accounts in multiple verticals of business.
- Ability to resolve customer escalations in a timely and efficient manner.
- Strong organizational skills.
- Provide strong customer service experiences with many types of customer groups.
- Research, organize, and resolve commission escalations for partner programs.
- Manage the customer onboarding pipeline of new applications, including processing new accounts.
- Maintain company standards of compliance requirements in areas such as Sales Tax, Insurance, Fraud, and Program Applications.
- Verify, classify, track, and resolve shipping discrepancies through an internal ticket system.
- Arrange freight pickups and reroutes as needed.
- Monitor and collect on overdue accounts in a manner that promotes an ongoing business relationship with the customer.
- Verify outbound orders meet both financial and inventory criteria.
- Control inventory levels of customers across multiple programs.
- Support dealers in areas of their consumer order entry.
- Facilitate the return of products while maintaining company standards.
- Work with partners such as AT&T, CenturyLink, Frontier, Windstream, and others in multiple aspects of business.
- Other duties as needed
Education
- High School Graduate or General Education Degree (GED)
- Two to four years of related experience in a related role preferred.
- OR Three to five years of related experience in a customer service role preferred.
- OR General knowledge of business practices and terms.
- Computer-literate in a Microsoft Windows environment.
Call: 501-223-8367
Email: Hniccum @belflex.com
Join BelFlex and take the next step in your career!
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