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Logistics Account Representative

BM2 Freight Services

BM2 Freight Services

Sales & Business Development, Operations
Covington, KY, USA
Posted on Tuesday, January 30, 2024

Logistics Account Representative – Corporate Office – Covington, KY

Company Overview

BM2 Freight Services, Inc is a full-service transportation solutions provider. We offer full-truckload (van, flatbed and refrigerated) freight, LTL freight, air/ocean imports and exports, intermodal, and expedited services all over the 48 states, Canada, and Mexico.

Our founding principles emphasize a high level of integrity and exceptional service, which distinguishes us from our competitors. Each member of our team takes a vested interest in the success of our customers with the knowledge that our success depends on theirs.

Job Summary

BM2 Freight Services, Inc.is searching for aFull-time Logistics Account Representativeto work at ourCorporate OfficeinCovington, KY. Logistics Account Representativeswill be expected to develop, maintain, and grow a book of business. Logistics Account Representatives are purely customer-facing and work closely with our Open Board Team to cover their customers' freight.

At BM2 Freight, our No. 1 investment is our employees. We are looking for a professional with strong communication and relationship-building skills who is interested in advancing their sales career with an award-winning, growing company.

Logistics Account Representative responsibilities:

  • Prospecting & Relationship Building:Cold calling new customers and developing new relationships, maintaining customer satisfaction with current accounts, broadening new business from Business Development Manager to increase business footprint with a particular customer.
  • Prioritize Team Workload:Work closely and diligently with your Carrier Sales Representative to prioritize your customers’ needs and ensure that they are fulfilled on a daily basis.
  • Customer Outreach & Load Confirmation:Continually touch base with your customers in order to proactively maintain business and customer satisfaction.
  • TMS Documentation:After TMS training, use it to document all customer interactions, issues, etc.
  • Communication:Be in constant communication with your customers and Carrier Sales Representative
  • Problem Solving:Be adaptable, knowledgeable, and resourceful in order to solve every customer issue you come across.

Our ideal candidate will have:

  • Bachelor’s degree- Not required but appreciated
  • Strong problem-solving, analytical, and negotiation skills.
  • Experience with closing sales deals
  • Previous freight sales experience preferred.
  • Proficient written and verbal communication
  • Excellent attention to detail and problem solving/ analytical skills, multitasking, and technological skills.
  • Exceptional customer service and interpersonal communication skills
  • Proven experience with high call volume in a sales environment
  • Ability to multi-task and troubleshoot various problems as they arise.

Why BM2 Freight?

  • Competitive base salary + uncapped commission (base salary dependent upon experience)
  • Paid parking
  • Mon. - Fri. 8 AM - 5 PM weekly schedule
  • Free gym membership upon hire
  • Updated, modern corporate office at riverfront location.
  • Opportunities for advancement
  • On-site pantry and restaurants
  • Eligible for full health benefits after 30 days of employment (medical, dental, & vision)
  • Eligible for 401k contribution after 90 days employment (with company matching program)
  • 4 weeks paid maternity / paternity leave.