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Intake Coordinator, BMCP

Cincinnati Children's Hospital

Cincinnati Children's Hospital

Cincinnati, OH, USA
Posted on Sep 2, 2024
Intake Coordinator, BMCP-155026

Description

Expected Starting Salary Range: 23.02 - 28.06
SUBFUNCTION DEFINITION: Coordinate the triage and referral of infants, children and adolescents into appropriate psychiatric, developmental disabilities or other services within a complex medical center and related services/agencies dedicated to the care of infants, adolescents and children.


REPRESENTATIVE RESPONSIBILITIES
·Referral Management
Track data on number of referrals, referral types and monthly available visit types for purpose of managing supply and demand. Coordinate and maintain statistical data on number of calls and disposition and participates in Performance Improvement process for the department. Ability to gather clinical, medical, and demographic data to determine appropriate referral and level of care. Document information and refer patients to internal/external services as appropriate within timely manner.
·Customer Service
Responds promptly to intake requests. Initiates referral process in a manner to be regularly and conveniently available to meet the needs of CHMC's patients as determined by department management and the medical staff.
·External Evaluation
Triage and evaluate referrals. Assess for appropriateness and/or determine options within or outside of CCHMC. Triage and evaluate the patient need vs. service availability of patients and families for outpatient referrals. Advocates for the needs of the child and adolescent patient and family within the hospital and the community.
·Patient Assessment
Assess patient need to determine phone call urgency. If routine, assess needs and provide specific referral options. If urgent, transfer to appropriate clinician.
·Customer Service
Develops skills and knowledge to interact with third-party payers and managed care. Maintain professional relationship with referral sources and managed care contacts. Authorize outpatient care and collect specific benefit information.

Qualifications

EDUCATION/EXPERIENCE

Required:
·Bachelor's degree in a related field
· 2 years of work experience in a related job discipline.

Preferred:
Unique Skills:

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability

Job

Professional/Non-Clinical

Primary Location

United States-Ohio-Cincinnati-Burnet Building Location T

Schedule

Full-time

Shift

Day Job

Job Type

Standard
Department Behavioral Med-Clin Psychology

Employee Status

Regular
FTE 1.0
Weekly Hours 40

Salary Range

23.02-33.09