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Assistant Vice President, Patient Services - Emergency Services

Cincinnati Children's Hospital

Cincinnati Children's Hospital

Customer Service
Cincinnati, OH, USA
USD 153,150.4-199,555.2 / year
Posted on Aug 28, 2025

JOB RESPONSIBILITIES

  • Strategic Management - Responsible for the development of strategic and operational tactics to promote patient and employee outcomes for areas of responsibility. Partner with respective Divisional & System leaders to think, plan and translate strategic plans into action. Develop the necessary and innovative analytical techniques and resources to enable successful growth. Proactively work to bring the 'outside in' to ensure relevance and continued innovation leadership for CCHMC. Identify and support community outreach and marketing initiatives that may enhance development of new business opportunities. Develop care and services to attract children outside of our region. Participate in efforts to refine technology to support patient care. May encourage and support research in associated areas of responsibility. Demonstrates consistent integration of the Interprofessional Practice Model (IPM) in all aspects of practice. Participate in opportunities to create academic partnerships to ensure a qualified workforce for the future. Plan, develop and enable plans that embody inclusive experiences.

  • Performance Outcomes - Oversee translation of institutional strategic plan into yearly priorities. Develop associated reporting mechanisms to track and assure progress of plans. Track and report to Senior Management on a routine basis the organization's progress to achieve the goals of the strategic plan. Proactively evaluate progress to targeted outcomes and adjust for unanticipated factors that may influence ability to achieve targets. Keep key leadership, administrative staff and other stakeholders fully informed of projected and actual developments in a timely manner. Create and enable cultures to promote patient safety. Meet annual safety goals as defined by the organization. Participate and support improvement efforts of Strategy & Growth to improve overall communication, intake, integration and prioritization. Assure oversight, enable success and assure compliance with regulatory requirements and accreditation standards.

  • Operations - Responsible for the development of strategy and tactics related to institutional strategic plan. Coordinate with all appropriate divisions and departments (both clinical and non). Lead and/or assist in strategic and operational meetings, including agenda and materials preparation, facilitation of discussion, maintaining topic flow for completion of agenda, and eliciting definitive action plans. Be a conduit for communication and making connections to other institutional initiatives related to growth. Effectively demonstrate communication skills related to conveying relevant information. Develop and maintain efficient internal communication processes to support the activities of the department/program.

  • Professional Development - As a leader in the field, represent the organization at major external and internal meetings, conferences and seminars and enhance the awareness of CCHMC's position as a national leader in the field of pediatric health care planning. As an operational and clinical expert; model this knowledge in daily work and teach/coach others for their development. Develop knowledge and professional skills through cross training, literature and attendance at department meetings. Participate in improving organizational performance through recommending areas or approaches for improvement activities, collecting data and providing input to department discussions. Coach and mentor personnel to enhance professional knowledge. Make job requirements and goals for each position clear to employees and assure sufficient training to achieve the desired level of competency. Holds self and other accountable for mutual professional expectations and outcomes. Participate in organizational succession planning and assure active continuity plans for key areas of responsibility.

  • Financial Management - Identify, evaluate and make fiscally responsible recommendations regarding resource needs for the department, to include finances, materials, human resources, capital and space. Prepare, coordinate, evaluate and manage annual fiscal operating and capital equipment budgets for the area. Assure financial accountability for annual operating and capital expenditures and budgets. Meet yearly goals for contribution margin, percent variance from budget and overtime rate. Monitor outcomes and the costs of services in order to evaluate, modify, continue or discontinue programs.

Provide leadership comprehensively to programs and respective Directors. Partner closely with key stakeholders across the organization. A professional within the health care sector focused on the care of individuals, families, and communities so they may attain, maintain, or recover optimal health and quality of life.

Qualifications:

Education: Master of Science required, Master of Nursing or BSN (required), Doctor of Nursing Practice (DNP) preferred.

Licensure: Active Registered Nurse (RN) licensure.

Experience: A minimum of 7 years of progressive nursing leadership experience in a healthcare setting, with demonstrated success in managing complex programs and multidisciplinary teams.


Primary Location

Burnet Campus


Schedule

Full time


Shift

Day (United States of America)


Department

PS Emerg & Critical Care Admin


Employee Status

Regular


FTE

1


Weekly Hours

40


*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

$153,150.40 - $199,555.20


Market Leading Benefits Including*:

  • Medical coverage starting day one of employment. View employee benefits here.

  • Competitive retirement plans

  • Tuition reimbursement for continuing education

  • Expansive employee discount programs through our many community partners

  • Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions

  • Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group

  • Physical and mental health wellness programs

  • Relocation assistance available for qualified positions

*Benefits may vary based on FTE Status and Position Type

About Us

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's is:

We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability