JOB RESPONSIBILITIES

• Analytics- Analyze overall and client-specific data and assure the delivery of accurate and timely metrics and key performance indicators (KPIs) to clients and internal stakeholders. Proactively identify issues, trends, and solutions. Provide general operational oversight of MVS quality monitoring program. Demonstrate through work, thorough knowledge of client SOPs and guidelines governing PVMC and related service areas. Brings specialized depth or breadth of expertise to discipline; breadth of knowledge in related job areas.

• Delivery- Assure the delivery and maintenance of high quality PVMC support to specific assigned clients and programs areas. Lead the design, implementation, and daily oversight of assigned programs, including day-to-day operations, quality, compliance, training, and metrics. Leads cross-functional, interdisciplinary teams that are often of risk and complexity. Interprets and addresses business challenges, develops best practices. Works independently with guidance in only the most complex situations.

• Operational Management- Provide leadership on initiatives, projects, or programs. Collaborate with appropriate parties to plan, implement, and/or evaluate services. Establish and maintain procedures for orientation of new employees. Ensure that orientation, in-service training, and continuing education are provided to division personnel. Participate in the development and monitoring of an effective staffing and retention strategy, including hiring and terminating employees, partner with department leadership to ensure effective performance management of direct reports. Establish clear lines of responsibility and accountability and ensure communication, comprehension, and adherence to all Human Resources policies and related legal and/or compliance requirements.

• Compliance- Sustain a working understanding of regulatory requirements and accreditation standards. Evaluate area of responsibility for compliance with regulatory and accreditation standards. Identify best practices as well as deficiencies to share with peers and make recommendations for improvement. Participate in the development of corrective action plans to guide needed and sustainable improvements. Ensure that compliance and readiness plans are current. Enhance relationships to promote interdisciplinary involvement and knowledge of compliance standards, status, and actions. Track laws, regulations and standards that may affect practice and policies. Work with direct reports to insure that needed changes are made by the effective date of any change(s) in requirements.

• Professional Inquiry- Integrate research, EBP & QI findings into practice at the point of service. Identify and pursue strategies for improving professional development activities, discipline specific practice and patient outcomes. Maintain regulatory readiness and subject matter expertise within service areas supported.

Lead an interdisciplinary team to deliver contracted services to internal and external clients that specializes in toxicology, employee health, product safety, medical communication and/or pharmacovigilance. Accountable to department leadership for business operations, regulatory compliance, human resource planning, and financial administration in collaboration with department director. Will lead 7+ direct/indirect reports.

JOB QUALIFICATIONS

• Bachelor's degree in nursing or pharmacy

• Preferred: Master's degree or Doctorate

• 5+ years of work experience in a related Pharmacovigilance OR Medical Communication specific job discipline

• Preferred: Management experienced

• Registered Pharmacist or Registered Nurse

Primary Location

Offices at Vernon Place

Schedule

Full time

Shift

Day (United States of America)

Department

Medical Vigilance Solutions

Employee Status

Regular

FTE

1

Weekly Hours

40

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

$100,526.40 - $130,686.40

• Medical coverage starting day one of employment. View employee benefits here.

• Competitive retirement plans

• Tuition reimbursement for continuing education

• Expansive employee discount programs through our many community partners

• Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions

• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group

• Physical and mental health wellness programs

• Relocation assistance available for qualified positions

*Benefits may vary based on FTE Status and Position Type

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's is:

• Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding

• Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)

• One of the nation's America’s Most Innovative Companies as noted by Fortune

• Consistently certified as great place to work

• A Leading Disability Employer as noted by the National Organization on Disability

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability