JOB RESPONSIBILITIES

• Performance Improvement- Identifies and communicates workflow suggestions/concerns and provides input toward resolution to maximize efficiency.

• Program Support: Support department programs, processes and initiatives through effective planning, documentation and implementation of required tasks. Set priorities for tasks based on importance and urgency. Coordinate meetings and events. Develops reports and updates, create/maintain project files. Writes and edits content for manager and employee communication, intranet site, systems and other communication materials.

• Customer Service- Serve as a primary point of contact and provide assistance, information and support to HR colleagues, client groups, managers and employees. Research and participate in the resolution of employee questions and issues. Disseminate information. Anticipate needs, and facilitate solutions to issues in collaboration with other HR staff.

• Department Support- Coordinates and schedules meetings, interviews, conference calls, and other appointments. May coordinate and maintain department calendars. Coordinates travel arrangements and reimbursement expense reporting. Places orders for supplies as needed and assists with budget, accounts payable, and account receivable.

• Data and Systems- Participate in the development, testing and implementation of HR systems including system changes and upgrades. Maintain, input and ensure integrity of data records related to the HR systems. . Serve as a resource to HR and Client Groups regarding HR systems and information; participate in training staff and extracting reports and data. Audit information as necessary to ensure accuracy of information.

Provides support and assistance to team members, managers and employees for Human Resource programs.

JOB QUALIFICATIONS

• High school diploma or equivalent

• 3+ years of work experience in a related job discipline

Primary Location

Lincoln Building

Schedule

Full time

Shift

Day (United States of America)

Department

Human Resources Operations

Employee Status

Regular

FTE

1

Weekly Hours

40

*Expected Starting Pay Range

*Annualized pay may vary based on FTE status

$23.90 - $29.88

• Medical coverage starting day one of employment. View employee benefits here.

• Competitive retirement plans

• Tuition reimbursement for continuing education

• Expansive employee discount programs through our many community partners

• Shift Differential, Weekend Differential, and Weekend Option Pay Programs for qualified positions

• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group

• Physical and mental health wellness programs

• Relocation assistance available for qualified positions

*Benefits may vary based on FTE Status and Position Type

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's is:

• Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years

• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding

• Recognized as one of America’s Best Large Employers (2025), America’s Best Employers for New Grads (2025)

• One of the nation's America’s Most Innovative Companies as noted by Fortune

• Consistently certified as great place to work

• A Leading Disability Employer as noted by the National Organization on Disability

• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)

We Embrace Innovation—Together. We believe in empowering our teams with the tools that help us work smarter and care better. That’s why we support the responsible use of artificial intelligence. By encouraging innovation, we’re creating space for new ideas, better outcomes, and a stronger future—for all of us.

Comprehensive job description provided upon request.

Cincinnati Children’s is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability