At Cincinnati Children’s Hospital Medical Center, we are driven by a single, powerful mission - to change the outcome together. As one of the nation’s top pediatric healthcare organizations, we combine innovation, collaboration, and purpose to make a meaningful impact on the lives of patients and families every day. Joining our Workday team means being at the forefront of transforming how we support our workforce through cutting-edge technology, streamlined processes, and data-driven decision making.

As a Project Manager I, you will play a key role in advancing critical initiatives that enhance employee experience, optimize operations, and support the people who deliver world-class care. If you are passionate about driving change, building relationships, and contributing to something bigger than yourself, CCHMC offers a career where your work truly matters.

JOB RESPONSIBILITIES

Workflow

• Assists in the facilitation of workflow analysis and improvement.

• Uses standard techniques to facilitate change management plans.

Project Management

• Develop and manage low complexity project plans and assist in the development and management of moderately complex projects.

• Maintain issues lists, meeting minutes, agendas, status reports and other project artifacts.

• Organize project meetings.

• Provide regular updates and escalate issues as necessary.

Customer Service

• Develop understanding of change management processes and activities.

• Model outstanding customer service including timely follow-up and prompt escalation.

Process Improvement

• Develop ability to analyze technology capabilities and future needs, including drafting requirements documents and vendor selection processes.

• Develop IT domain knowledge where appropriate and coordinate expert resources where necessary.

JOB QUALIFICATIONS

• Bachelor's degree OR equivalent combination of education and experience

• No experience required

PREFERRED QUALIFICATIONS

• Demonstrates strong administrative capabilities, including organization, documentation, coordination of meetings, and management of project artifacts.

• Possesses a technical aptitude with the ability to understand system functionality, integrations, and data flows within enterprise applications.

• Experience working in Agile environments, including familiarity with Scrum methodologies, sprint planning, stand-ups, and backlog management.

• Exposure to or experience with Workday, including an understanding of Workday modules, business processes, or system functionality.

• Experience supporting or participating in system implementations, including planning, testing, deployment, and post-go-live support.

• Experience using ServiceNow Project Workspace to manage project work, track tasks, maintain project artifacts, and support collaboration across teams.