Administrative Assistant

Department/Unit: Perlman Center

Expected Starting Salary: $19.75-24/hr

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

Cincinnati Children's Hospital Has Been Named:

• The #1 Pediatric Hospital in the Nation - US News and World Report 2023
• A Top Hospital and Health System for Diversity – Fair360 2024
• Best Employer for New Grads – Forbes 2023
• An LGBTQ+ Healthcare Equality Top Performer in 2022 by The Human Rights Campaign (HRC)

As an Administrative Assistant you will:

• Provide administrative assistance to employees or groups in the organization.
• Use business software applications (e.g., word processing, presentation and spreadsheet) to prepare correspondence, reports, presentations, agendas, minutes, etc.
• Provides assistance and services to patient, families, staff, and external agencies in the accurate completion of patient registration and scheduling.
• Investigates and resolves customer requests, questions, or problems, according to policies and procedures.
• Contacts outside representatives to obtain information or assistance in resolving problems.
• Maintains confidentiality and protects and safegaurds patient/family personal, medical, and financial information at all times during collection, use, and storage. Access only information and records necessary to perform the responsibilities of the position.
• Perform tasks related to receiving storing and distributing equipment and supplies. Check goods received against purchase orders, invoices, records, and budget. Deliver materials to appropriate area and store.
• Maintain files, records, calendars, and diaries. May arrange business travel, coordinate meeting arrangements, and/or track expenses.
• Acts as a liaison with payroll and assists with completion of HR forms.
• Plan and oversee special events, programs, conferences, and symposiums. May work with outside vendors.

Market Leading Benefits Including:

• Medical coverage starting day 1 of employment. View employee benefits here: https://www.cincinnatichildrens.org/careers/benefits
• Pension plan and optional 403(b) supplemental retirement plans
• Tuition reimbursement for continuing education
• Expansive employee discount programs through our many community partners
• Referral bonus program for current staff!
• Support through Employee Resource Groups such as African American Professionals Advisory Council, Asian Cultural and Professional Group, EQUAL - LGBTQA Resource Group, Juntos - Hispanic/Latin Resource Group, Veterans and Military Family Advocacy Network, and Young Professionals (YP) Resource Group
• Physical and mental health wellness programs

Requirements:

• High school diploma or equivalent
• 2 years of work experience in a related job discipline.
• Experience with patient scheduling (preferred)
• Proficient with Microsoft Excel, Outlook, Word (preferred)

Comprehensive job description provided upon request.

Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).