Patient Access Representative
Cincinnati Children's Hospital
This job is no longer accepting applications
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Cincinnati, OH, USA · Ohio, USA
Posted 6+ months ago
Patient Access Representative-152689
Description
Expected Starting Salary Range: $17.00
SUBFUNCTION DEFINITION: Responsible for the timely registration and scheduling of patients for in-patient and out-patient services.
Location: Winslow
Hours: Mondays and Wednesdays 12p-6:30p with the flexibility to end at 7p as needed
Tuesdays, Thursdays and Fridays 12p-5p with the flexibility to end at 6p as needed
Employee Status: Part-time
Primary Function: Registration
REPRESENTATIVE RESPONSIBILITIES
·Customer Service
Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
·Revenue Cycle Support
Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.
Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.
·Safety
Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
·HIPAA/Confidentiality
Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.
Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of the position.
·Compliance
Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
Qualifications
EDUCATION/EXPERIENCERequired:
· High school diploma or equivalent
Preferred:
· No directly related experience
Preferred:
Unique Skills:
·Skill
Computer and Windows software application proficient. Keyboarding/typing/mouse proficient
Computer and Windows software application proficient. Keyboarding/typing/mouse proficient
Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families (EEO/AA).
Job
Customer ServicePrimary Location
United States-Ohio-Cincinnati-Winslow Office BuildingSchedule
Part-timeShift
Day JobJob Type
Standard Department Sports Medicine Access Service
Employee Status
Regular FTE .7
Weekly Hours 28
Salary Range
17.00-23.23This job is no longer accepting applications
See open jobs at Cincinnati Children's Hospital.See open jobs similar to "Patient Access Representative" Workforce Innovation Center.