Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Our Headquarters Claims department seeks an executive secretary. This role is responsible for providing personalized administrative support to the senior vice president, as well as assisting with daily department operations. This position requires skills in executive report preparation, task management and prioritization, internal and external customer relations, and advanced knowledge of word-processing applications, spreadsheets, databases and PowerPoint. This position is based at our Headquarters in Fairfield, Ohio.

Starting pay: The pay range for this position is $65,000-$75,000. Pay is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be ready to:

• prepare reports with detailed narratives and supporting data for the Executive Committee and Board of Directors
• prepare and process monthly reports as needed
• gather data from various systems to analyze information
• manage all lawsuit filings and direct them to the appropriate departmental region
• provide administrative and clerical support to associates in the department
• manage the associate employment process, including status changes, onboarding new associates, posting job openings in the recruiting system and creating staffing/headcount reports for the department
• maintain electronic and paper records to ensure information is organized and easily accessible
• receive and administer all insurance department complaints including communicating with Regulatory, Corporate Legal and Policyholder Experience
• manage and respond to social media posts related to claims
• manage the annuity/structured settlements process, documentation and recording of contracts
• support the leadership team with daily activities as requested
• assist with and process individual associate expense account reporting
• monitor executive’s Outlook email inboxes and meeting schedules
• handle and prioritize all outgoing or incoming correspondence (email, letters, packages, etc.)
• screen phone calls and redirect them when appropriate

Be equipped with:

• proven experience as an executive secretary or similar administrative role (preferred)
• proficiency in Microsoft® Office, including PowerPoint, Excel and Word, with the ability to create on-demand reports
• knowledge of office management and technical vocabulary
• excellent organizational, problem-solving and time-management skills with the ability to work independently
• outstanding communication skills
• integrity and confidentiality

Bring education and experience from:

• an associate or bachelor’s degree (preferred) or commensurate experience in executive administration and assistance

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices.