Personal Lines - Risk Management Scheduler I
Cincinnati Insurance Company
Description
Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Start your journey with us
Our Personal Lines department is currently seeking a Risk Management Scheduler.
The Risk Management Scheduler is responsible for the efficiency and effectiveness of the Territory Advisor’s schedule. The scheduler interacts with policyholders or their representatives, agents and Territory Advisors. Representing Cincinnati to customers and managing calendars to set appointments, the scheduler must have an above average ability to communicate and rapidly learn geographies.
The pay range for this position is $14.00-$24.00 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be ready to:
· Efficiently manage/coordinate Territory Advisor’s appointment schedule
· Interact with Territory Advisors, agents, policyholders/representatives to schedule appointments and collect basic information appropriate for Risk Management
· Schedule according to Territory Advisor preferences
· Learn the details of commuting in the territory being served
· Develop advanced skills using mapping and risk management software
· Become proficient in the inspection management system (RCT) and policy system (Diamond) for documenting contacts, creating calendar appointments and gathering information
· Professional discretion regarding high profile clients
Be equipped with:
· Excellent organizational, time management and multi-tasking skills
· Well-spoken and professional written communications
· Strong communication and interpersonal skills
· Quickly learn details about the areas where schedules are coordinated
· Assertive approach to obtain data from agents
· Pleasant, positive and professional telephone demeanor
· Flexible and adaptable problem solving
· Proficient with technology
Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices.
