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Agency Service & Field Support - Analyst

Cincinnati Insurance Company

Cincinnati Insurance Company

IT, Sales & Business Development, Customer Service
Fairfield, OH, USA
Posted on Nov 4, 2025
Agency Service & Field Support - Analyst - (2500798) US-OH-Fairfield

Description

Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us:

Our Agency Service & Field Support department seeks an agency services analyst I. This role is introductory to agency operations and will analyze agency financial data and perform agency financial reporting and accounting systems administration.


Be ready to:

  • review and analyze agency financial data to identify trends

  • conduct routine research and lead discussions to address analytic results

  • clarify to agents their fiduciary obligations according to the CIC contract

  • work with partnering departments and agency staff to improve workflows

  • assist with analytic reporting preparation

  • assist Legal and the Special Investigations Unit upon request

  • learn the administrator responsibilities for the accounting systems used by Agency Service & Field Support


Be equipped with:

  • the ability to work within a team and independently

  • excellent verbal and written communication skills

  • the ability to identify and analyze key critical issues and provide solutions for successful outcomes

  • strong time management

  • proficiency using Microsoft® products, especially Excel

  • the ability to travel when necessary (at least once a year)

  • the ability and desire to learn the technical skills required to maintain accounting systems

  • a willingness to earn and maintain the Certified Fraud Examiner designation

Bring education and experience from:

  • a bachelor’s degree (preferred) or an equivalent combination of education, training and experience

  • commercial lines experience (preferred)

  • accounting experience (preferred)

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy benefits and amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.