Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges, and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Build your future with us

Our Customer Care Center is currently seeking a part-time account technician to assist the account manager and associate account manager by servicing policyholders of the Cincinnati Customer Care Center on behalf of our independent agents. This position is based at our Headquarters in Fairfield, Ohio.

The pay range for this position is $20.00 - $22.00 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and individual performance.

Be ready to:

• respond to customer inquiries via phone or email
• process requests received from policyholders
• use technology to complete tasks
• maintain overall quality and efficiency of work performed within the team
• meet high demand of requests within stated service standards while maintaining accuracy

We are seeking candidates who are available to work the following preferred schedule:

• Tuesdays and Thursdays from 1:00 PM to 8:00 PM, and Wednesdays from 12:00 PM to 6:00 PM

While these are our preferred hours, we are open to providing flexibility.

Be equipped with:

• the ability to clearly communicate using both oral and written communications with agencies, policyholders, and certificate holders
• the ability and willingness to collaborate with others, which includes being flexible and open to change
• analytical and decision-making skills, including strong attention to detail and accuracy
• the ability to work independently under time constraints while recognizing when to ask for assistance

Bring education and experience from:

• high school diploma required, associate or bachelor’s degree preferred

Enhance your talents