DUTIES AND RESPONSIBILITIES:

• Researches, initiates and processes student records within defined area of responsibility.
• Assist in the compilation and curing of internal and external reports.
• Maintain CCP records and files, including those of confidential and restricted nature.
• Maintain term by term enrollment and grade reporting systems in collaboration with partner school districts.
• Support Enrollment Services by facilitation of student admission record processing.
• Collaborate with Academics and other administrative units of the College.
• Represent the College and Office of College Credit Plus by participating in CCP events, must have evening and weekend availability.
• Engages proactively in timely communications with internal and external stakeholders to ensure accuracy of student records, course scheduling, and other administrative responsibilities.
• Provide superior customer service to students, staff, administrators, and guests of the college via telephone, email, and in-person.
• Train, supervise, and maintain records for work study student workers and student co-op placements within the Office.
• Initiate, for approval by Manager, payments and expenditures.
• Receive visitors, answer telephones, and relay messages.
• Operate and/or supervise the operation of all office equipment, ensure maintenance of equipment, and order supplies as needed.
• Coordinate meetings and events for the Manager.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• Associate’s degree from an accredited college or university.
• Strong data management orientation. Ability to work and keep track of large fields of data.
• Proficient in Microsoft Office software (i.e., Word, Outlook, PowerPoint, and Excel).
• Highly-developed Customer Service Skills.
• May be needed to travel and work at other Cincinnati State locations.
• Some nights/weekend work may be necessary depending on workload.
• If any physical labor such as moving items is needed, it would not be any more than 20lbs for a very short period of time.

PREFERRED QUALIFICATIONS:

• Bachelor’s degree from an accredited institution of higher education
• 3 years’ experience working in an educational environment in support of an academic program, department, or division.
• Experience working with Ellucian Colleague enrollment management system.

DESIRED COMPETENCIES:

• Ability to handle a high volume, multitask environment.
• Highly organized with well-developed planning skills.
• Strong attention to detail and analytical skills.
• Project management skills.
• Ability to prioritize responsibilities and assignments.
• High tolerance for ambiguity.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Effectiveness in working within a diverse professional, community, and student population.
• Ability to build effective and collaborative relationships.

DETAILS:

BENEFITS:

• Cincinnati State provides employees with high quality and cost-effective benefits with a variety of options:
• Medical Insurance (PPO- employer covers up to 92% of the premium, HDHP- employer covers 100% of the premium)
• Dental Insurance (employer covers 100% of the premium)
• Vision Insurance
• NO WAITING PERIODS! Medical, Vision and Dental benefits are effective from day one of employment!
• Flexible Spending Accounts and Health Savings Account (employer contributions)
• Short-Term Disability: Offering 60% of your salary with a max of $500 weekly
• Life Insurance and AD&D Insurance (employer paid)
• Supplemental Life Insurance, Critical Illness and Accident: Optional at employee expense
• Pet Insurance
• Employee Assistance Plan for employees, spouse and dependents
• Tuition Waiver for employees, spouse and dependents
• Tuition Reimbursement
• Free parking
• 11 annual paid holidays in addition to generous paid time off options including vacation, sick, personal leave, and winter season days.
• Employees at Cincinnati State qualifies for Public Service Loan Forgiveness

RETIREMENT:

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