The Supervising Management Analyst position will be within the Executive Director’s Office of Greater Cincinnati Water Works. Under the direction of GCWW’s Lead Program Assistant Superintendent of Community Engagement, the Supervising Management Analyst will plan and manage day-to-day execution and coordination of the Lead – Community Engagement Team and its activities. The Supervising Management Analyst should have knowledge of Cincinnati neighborhoods, strong rapport and relationship building skills to encourage partnerships and be able to create engagement activities that encourage customer participation. The Lead - Community Engagement Team is on the ground in a neighborhood in advance of a Lead Service Line Removal (LSLR) project building relationships and establishing trust, educating, answering questions and concerns, and helping facilitate LSLR agreements to maximize participation. The Lead - Community Engagement Team is on the ground as the liaison between the customer the Lead-Customer Liaison Group and the Construction Contracting Group responding to, managing, and resolving issues that present throughout the cycle of the LSLR project. Close coordination between these groups will be key to meeting the goals of over 3,000 replacements annually.

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Knowledge of:
Computer resources to obtain and analyze information in various output formats.
Appropriate city, state, and federal laws, regulations, and procedures.
Intergovernmental relationships, responsibilities, and funding authorities.
Legislative and administrative policies, procedures, and functions of municipal government.
administrative and management principles regarding program evaluation, staffing requirements, tables of organization, and administrative analyses.
Budget methods for municipal government and for programs funded with monies from the federal government.
Principles of supervision and staffing.
Principles of customer service.

Skill to:
Operate appropriate computer equipment; use properly all related hardware and software.
Actively listen in a variety of situations.
Assess the performance of self and others.
Communicate clearly and concisely both orally and in writing.
Practice effective time management.

Ability to:
Implement and maintain positive employee relations.
Promote and maintain highest integrity throughout all personnel.
Process information with a high degree of attention to detail.
Identify, analyze, and solve complex problems.
Develop and employ information systems using various types of data.
Generalize and make appropriate inferences from available data and observation.
Plan complex work processes and procedures for self and others to follow.
Formulate innovative ideas and approaches to management situations.
Make decisions based on a logical analysis of information.
Develop graphic presentations and reports.
Conduct an evaluation of a program.
Observe and analyze operations.
Plan, staff, direct, and coordinate work projects.
Establish and maintain effective work relationships with officials, colleagues, and the general public.
Show appropriate assertiveness and tact with colleagues and the general public.
Maintain confidentiality of City or employee information.

Qualified applicants must meet all criteria in one of the following requirements:

A minimum of five years of supervisory/management-level professional work experience with a Bachelor's degree in Business Administration, Public Administration, Political Science, Management, Budgeting, Finance, Accounting, Economics, Human Resources, or a related field .

OR

A minimum of three years of supervisory/management-level professional work experience with a Master's degree in Business Administration, Public Administration, Political Science, Management, Budgeting, Finance, Accounting, Economics, Human Resources or a related field.

OR

A minimum of two years of experience as a Senior Management Analyst, Senior Administrative Specialist, Senior Human Resources Analyst or similar classification with the City of Cincinnati. Additionally, each applicant must have a Bachelor's Degree from an accredited college or university in Business Administration, Public Administration, Political Science, Management, Budgeting, Finance, Accounting, Economics, Human Resources, or a related field. A Master's Degree in one of the above fields may be substituted for one year of experience.

OTHER REQUIREMENTS
Must be an excellent communicator and team builder.

Environmental Conditions: Indoor and outdoor environments; exposure to office computer screens; exposure to extremes in weather conditions; automobile travel within the City may be required.

Physical Conditions: Duties may require maintaining physical conditioning necessary for sitting and standing for prolonged time periods; light lifting and carrying; general manual dexterity required; must be able to operate assigned vehicle.