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DEPUTY DIRECTOR (PUBLIC SERVICES)

City of Cincinnati

City of Cincinnati

Posted on Jul 1, 2025

General Statement of Duties

This employee participates in the direction, management, supervision, and coordination of the activities and operations of Fleet Management, Traffic and Road Operations, City Facilities Management, Parking Services, Solid Waste Management and Collection, Green Space Maintenance, and Emergency Responses within the Public Services Department. Employee provides direction in the purchasing and receiving of all motorized city equipment; manages the overall operation of the city's manual and automated fuel systems, City's Parts Inventory System, vehicle inspections, and equipment condition and accident reporting. Directs the management of the activities within the City of Cincinnati Winter Operations Snow and Ice Management, Pothole Repair and Stormwater inlet and maintenance. Ensures that departmental mission and goals are met; coordinates assigned activities with other divisions, departments, and outside agencies, and provides highly responsible and complex administrative reports to the Public Services Director. Works closely with the Office of Performance and Data Analytics to manage by data and provide the necessary metrics for open data solutions. Perform related duties as required.

Minimum Qualifications (KSAs)

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Knowledge of:
Operational characteristics, services, and activities of a municipal public works program.
Principles and practices of program development and administration.
Principles and practices of municipal budget preparation and administration.
Principles of management, supervision, training, and performance evaluation.
Principles of total quality management programs.
Pertinent federal, state, and local laws, codes, and regulations, especially those pertaining to the environment.
Workflow analysis and re-engineering.
Techniques and processes of program planning and evaluation.
Management information systems, computer networking, GIS systems and other computer applications, as appropriate

Skill to:
Operate appropriate computer equipment; use properly all related hardware and software.
Operate assigned vehicle in the course of duty.


Ability to:
Implement and maintain positive employee relations.
Promote and maintain highest integrity throughout all personnel.
Analyze and manage effective EEO/AA programs.
Oversee and participate in the management of a comprehensive public works program.
Oversee, direct, and coordinate the work of lower-level staff.
Select, supervise, train, and evaluate staff.
Participate in the development and administration of division goals, objectives, and procedures.
Prepare and administer large program budgets.
Prepare clear and concise administrative and financial reports.
Analyze problems; identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals.
Research, analyze, and evaluate new service delivery methods and techniques.
Interpret and apply federal, state ,and local policies, laws, and regulations.
Communicate clearly and concisely, both orally and in writing, to a variety of audiences, from colleagues to City leaders to the news media.
Establish and maintain effective working relationship with those contacted in the course of work.
Resolve conflict; maintain tact, sensitivity, and diplomacy.

Required Education and Experience

Each applicant must have four to six years of supervisory experience in civil engineering, solid waste management, and/or traffic and highway maintenance. Additionally, each applicant must have a Bachelor's Degree from an accredited college or university with major coursework in engineering, public administration, finance, or related field.

OTHER REQUIREMENTS
Must have a valid Ohio Driver's License.
Must be an excellent communicator and team builder.

Working and Physical Conditions

Environmental Conditions:
Indoor and outdoor environment; exposure to office computer screens; exposure to extremes in weather conditions; may work around moving objects/vehicles; may have exposure to dust, fumes, toxic chemicals, solvents; potential for high stress in emergency situations.

Physical Conditions:
Duties require maintaining physical condition necessary for sitting, standing, and walking for prolonged periods of time; moderate and heavy lifting and carrying; pushing, pulling, reaching, climbing; general manual dexterity required; must be able to operate assigned vehicle.

Examples of Work Performed:
(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Assumes management responsibility of assigned services and activities of the Public Services Department; provides project management and oversight on interdivisional and cross-functional project teams.
Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures.
Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels; conducts short- and long-range planning as assigned.
Performs cost benefit analysis and identifies cost efficiency and savings opportunities for division.
Maximizes the effectiveness of IT and telephone applications; keeps abreast of communications and social media platforms and software to provide effective customer service to internal and external City of Cincinnati customers.
Educates Emergency Response Representatives about disaster preparedness for hazards that may impact their area and trains them in basic disaster response skills, team organization, and disaster operations.
Plans, directs, coordinates, and reviews the work plan for staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
Oversees and participates in the development and administration of the division's annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments; reviews analyses of activities, costs, and operations.
Assists with management and operations; negotiates and resolves sensitive and controversial issues.
Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
Provides leadership on computerizations and technological issues as assigned.
Assists those contacted in the course of duty in an effective, efficient, and professional manner.
Performs duties of supervisor as assigned.