Appropriate city, state, and federal laws, regulations, and procedures.

Civil Service Rules and Human Resources Policies and Procedures.

Management principles regarding program evaluation, staffing requirements, tables of organization, and administrative analyses.

Principles of supervision, training, and performance evaluation.

Principles and procedures of research, data collection, and report preparation.

Modern and complex principles and practices of human resource management.

Pertinent federal, state, and local laws, codes, and regulations.

Structure of City government, City administration, and City services for the public.

Standard English grammar, usage and spelling; standard business correspondence formats.

Operate appropriate computer equipment; use properly all related hardware and software.

Operate assigned vehicle in the course of duty.

Establish performance targets and work priorities.

Implement and maintain positive employee relations.

Promote and maintain highest integrity throughout all personnel.

Analyze and manage effective EEO/AA programs.

Select, supervise, train, and evaluate subordinate staff.

Process information with a high degree of attention to detail.

Develop timelines for day-to-day activities that contain milestones and deadlines for critical activities and projects

Interpret and explain City policies and procedures.

Prepare clear and concise reports; present oral reports.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work including City officials and the general public.

Use a personal computer in performance of job duties.

Perform statistical analyses.

Plan complex work processes and procedures for self and others to follow.

Conduct meetings and hearings as appropriate.

Conduct interviews; conduct training programs; conduct negotiations as assigned.

Utilize a human resources information system

Examples of Work Performed:
(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.) Provides problem resolution, and/or general information to maintain a high level of customer satisfaction.Plans, prioritizes, assigns, supervises, reviews, and participates in the work of staff responsible for assigned activities.Establishes schedules and methods for providing assigned duties and customer services; identifies resources needed; reviews needs with appropriate management staff; allocates resources accordingly. Participates in the development of policies and procedures; monitors work activities to ensure compliance with established policies and procedures; makes recommendations for changes and improvements to existing standards and procedures. Recommends and assists in the implementation of goals and objectives; implements approved policies and procedures. Participates in the selection of staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures; implements City human resources policies. Develops section/division policies and assists in developing city policies and ensuring compliance with divisional/departmental policies and providing direction for the division/ department activities. Prepares analytical and statistical reports on operations and activities; gives presentations as assigned. Attends workshops, meetings and conferences as a representative of the division/department or the City. Interprets union contracts, Civil Service rules, and City human resources policies and provides advice and facilitates solutions for human resource problems and issues. Responds to challenges, questions, and concerns related to division activities. Maintains familiarity with all laws and guidelines related to human resources, including EEO and ADA. Assists those contacted in the course of duty in an effective, efficient, and professional manner.

Physical Conditions: These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.