Under the general direction of the designated supervisor the Wastewater Collection Supervisor, the employee is responsible for the direct supervision of repair/rehabilitation, operation, and maintenance of the wastewater collection system. Employees in this class have a thorough knowledge of principles and practices of wastewater collection systems and the operations related to it. They are responsible for managing all associated personnel with responsibilities in the work, equipment, materials, and supplies. Performs other duties as required.

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Knowledge of:
Operational characteristics, services, and activities of a wastewater collection system maintenance program.
Specialized methods and equipment used in sewer repair/rehabilitation, maintenance, and customer service requests, as well as related regulations including, but not limited to, trench/excavation shoring, confined space entry, traffic control, Wastewater Collection Division policies and procedures;
City of Cincinnati, Metropolitan Sewer District, and MSD/Wastewater Collection Division policies and contracts pertaining to supervisory responsibilities.
Thorough knowledge of current safety policies and procedures, OSHA requirements, Employee Safety Instruction Manual.
Instructions for proper usage, and other procedures and professional practices required for completing job duties.
Knowledge of job sites and equipment including but not limited to: Camera equipment, locating devices (sondes, locators, utility transmitter), flush-vac and hydro-excavating equipment, lateral lining equipment, backhoes and track hoes, off-road assessment and cleaning equipment, metal detectors, and GPS point collection units.
Knowledge of job-related programs to include, but not limited to Cityworks, Flowfinity, Microsoft programs, GIS Office and Kronos.
Methods used in locating buried sewer system appurtenances, including the use of GPS surveying equipment, radio transmitting sondes, inductive energizers, receiving units, and metal detectors.
Effective techniques for employee supervision and motivation. Principles and practices of customer service.
Performance evaluation criteria for subordinate reports

Skill to:
Operate appropriate computer equipment; use properly all related hardware and software. Operate assigned vehicle in the course of duty.

Ability to:
Effectively and productively communicate with customers, co-workers, and direct reports. Identify, analyze, and solve complex problems.
Efficiently plan, schedule, direct, and coordinate and review the work of a functional work group.
Perform mathematical computations, such as addition, subtraction, multiplication, and division, sufficient to compute distances, areas, volumes, pressures, and flows, as well as to estimate job requirements, resources, and costs.
Update line items and materials to work orders for contractors.
Facilitate purchases for new equipment and equipment repairs.
Track annual budget/contracts to coordinate purchases throughout the year.
Orders materials from the storeroom electronically.
Read and interpret engineering plans and specifications, procedural and training manuals, departmental directives, service request and work order history, maps, and GIS data.
Analyze the effectiveness of existing Standard Operating Procedures and job aids and suggest practical modifications to improve system efficiency.
Implement and maintain positive employee relations.
Work productively with diverse groups of people to establish common goals and successfully implement projects to implement these goals.
Represent the Wastewater Collection Division in a courteous, professional, and helpful manner to its customers. Communicate clearly and concisely, both orally and in writing.
Accurately and effectively evaluate employees on the usage of various job-related equipment and software tools. Train, supervise, and evaluate assigned staff and their work.

Each applicant must have four years of experience in installation, maintenance, and repair of sewer collection systems or wastewater treatment facilities, including at least two years of experience managing or leading a team in completing such work.

Substitutions Allowed (up to two years):
• Up to two years of experience for an Associate’s degree or 18 semester credit hours in Environmental Science, Chemistry, Engineering, Surveying, or a related field.
• One year of experience for certification from the Ohio Environmental Protection Agency as a Wastewater Collection Operator 1 or 2.

OTHER REQUIREMENTS
Must possess and maintain a valid Driver's License.
Must be willing to work irregular hours, weekends, and on an "On-Call" basis.
Possess or obtain State of Ohio certification (OEPA) as a Class 1 Wastewater Collection System Operator during the probationary period.
Some positions may be require a Transportation Worker Identification Credential be obtained and maintained.

MILITARY EDUCATION & EXPERIENCE EVALUATION
Military education and experience may be substituted for college level course work at the lower and upper division baccalaureate and graduate levels and apprenticeship training at the vocational certificate level on a case-by-case basis based on the American Council on Education (ACE) Military Guide recommendations.

Examples of Work Performed:
(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Plan the scope of projects with WWC repair/rehabilitation crews and City contractors. Plans and prioritizes work of assigned crews. Monitors workflow and time schedules; provides review and evaluation work methods and procedures.
Directs and observes work performed by sewer repair/rehabilitation, maintenance, and customer service crews; provides specific directions to crews on effective methods and techniques that will not compromise employee safety. Meets with Sewer Maintenance Crew Leaders, Wastewater Collection Crew Leaders or wastewater collection personnel to investigate, trouble-shoot, and resolve problems arising at job sites.

Completes performance ratings and discusses results with employees. Assists with ensuring that Performance Measures set for the Section/Unit are being met. Investigate and process damage claims, accidents, and employee conduct. Assist and/or lead in disciplinary related processes.

Utilizes a variety of Windows-based computer applications including GIS-based Computerized Maintenance Management Systems, and web-based management tools. . Working knowledge of current safety policies, instructions for proper usage, and other procedures and professional practices required for completing job duties. Identifies and eliminates all unsafe practices and conditions. Coordinates with the safety division. Gathers applicable information, develops strategies, makes decisions, and implements plans to proceed with work that must be completed outside of Standard Operating Procedures; translates experience into proposed changes to SOPs. Manage employees in timekeeping system; monitor and approve bi-weekly payroll for staff. Manages electronic spreadsheets for inventory scheduling.

Reviews condition assessment videos of infrastructure and issues applicable work orders in accordance with set wastewater collection guidelines.

Performs administrative work such as attending meetings, reviewing forms completed by employees (electronic and hard copies) for correctness, completing forms required by MSD or other jurisdictions, such as permit requests, and reviewing and evaluating technical literature.

Assists in training and developing employees. Identifies training needs. Conducts and/or ensures the proper instruction and training of personnel in on work methods and procedures, proper use of equipment, preventive maintenance, and system maintenance and repair, wastewater infrastructure, and in correct safety practices and procedures.

Trains and mentors personnel in correct work procedures in the repair/rehabilitation, investigation, and maintenance of main sewers, building sewers, and manholes, as well positive and proactive customer service. Attends and facilitates working group meetings; reviews forms and documentation completed by group members for accuracy and compliance with standard operating procedures; completes applicable paperwork and electronic forms. Develops performance goals, completes standard performance ratings, and regularly monitors, documents, and communicates progress towards goals with group members. Interacts and coordinates activities with fellow employees, customers, and representatives of external agencies to maximize efficiency in the performance of job duties.

Provide feedback to senior management and discuss workflows and policy improvements. Assists with development of technical requirements for new projects; evaluates and tests the operational capacities of the department within the guidelines of MSD & Wastewater Collection Rules and Regulations; utilizes analytical skills to solve complex problems within the department. Assists with coordinating activities of assigned local programs; follows pertinent state and federal guidelines. Serves on interview teams, and Strategic Business Plan committees.

Meets with Wastewater Collection personnel or supervisory personnel to examine and discuss any problems arising at a job site. Contacts internal and external customers in an effort to resolve issues. Makes decisions on how to proceed with work that presents a problem.

Assists in identifying opportunities for improving customer service within the department; identifies resource needs; reviews with appropriate management staff; implements improvements.

WORKING CONDITIONS
Environmental Conditions: Travel from site to site; exposure to potentially hazardous chemicals, bacteria, viruses, noise, dust, smoke fumes and/or gases, confined spaces, inclement weather conditions

Physical Conditions:
Duties require moderate or light lifting; bending, stooping, kneeling, crawling; walking, standing, climbing.