This employee directs, manages, supervises, and coordinates the activities and operations of the assigned division within the Regional Computer Center. Employee coordinates assigned activities with other divisions, departments, and outside agencies and provides highly responsible and complex administrative support to the Regional Computer Center Manager. Performs related duties as required.

Under the direction of Metropolitan Sewer District of Greater Cincinnati (MSDGC) executive leadership, the IT Manager is responsible for planning, directing, and managing the information technology operations for MSDGC . This position provides strategic and operational leadership for technology systems that support MSDGC’s mission, regulatory obligations, and service delivery to the public. The IT Manager ensures reliable, secure, and cost-effective technology solutions while aligning IT initiatives with organizational goals, industry best practices, and applicable laws and regulations.

The IT Manager oversees the design, implementation, maintenance, and continuous improvement of IT infrastructure, applications, cybersecurity, data systems, and operational technologies. This role manages IT staff and vendors, establishes policies and standards, and ensures high levels of system availability, data integrity, and customer service. The IT Manager serves as a key advisor to leadership, departments, and stakeholders on technology strategy, risk management, and innovation.

(Illustrative only. Any one position may not require all of the listed KSAs nor do the listed examples include all the KSAs which may be required.)

Knowledge of:
Principles and practices of program development and administration.
Principles and practices of municipal budget preparation and administration.
Principles of management, supervision, training, and performance evaluation.
Pertinent federal, state, and local laws, codes, and regulations.
Information technology systems, hardware and software; implementation of systems.
Mainframe, personal computer, client-server operations, and local/wide-area networks.
State-of-the-art computer software/hardware for geographic information systems.
Data conversion activities and geographic information systems.
Complex information directly related to assigned area of responsibility.

Skill to:
Operate appropriate computer equipment; use properly all related hardware and software.
Operate assigned vehicle in the course of duty.

Ability to:
Implement and maintain positive employee relations.
Promote and maintain highest integrity throughout all personnel.
Analyze and manage effective EEO/AA programs.
Oversee, direct and coordinate the work of lower level staff.
Select, supervise, train, and evaluate staff.
Participate in the development and administration of division goals, objectives, and procedures.
Prepare and administer large program budgets.
Prepare clear and concise administrative and financial reports.
Analyze problems, identify alternative solutions, and project consequences of proposed actions, and implement recommendations in support of goals.
Research, analyze, and evaluate new service delivery methods and techniques.
Interpret and apply federal, state, and local policies, laws, and regulations.
Communicate clearly and concisely, both orally and in writing.
Effectively communicate complex technical information.
Lead and manage major projects.
Establish and maintain effective working relationships with those contacted in the course of work.

Each applicant must have a bachelor's degree from an accredited college or university with major course work in information systems, management, business administration, engineering geography, or a related field required and seven years of experience of which five years of must in project management or supervisory experience at the mid-management level.

Education may be substituted for experience and relevant and specific experience may be substituted for education at the discretion of the hiring authority

OTHER REQUIREMENTS
Must have a valid Driver's License.
Must be an excellent communicator and team builder.

Environmental Conditions: Office environment; exposure to computer screens; travel to various locations within the City.

Physical Conditions: Duties require maintaining physical condition necessary for sitting, standing and walking for prolonged periods of time; light lifting and carrying; manual dexterity required; must be able to operate assigned vehicle.

Examples of Work Performed:

(Illustrative only. Any one position within this classification may not include all of the duties listed nor do the listed examples include all of the tasks which may be performed.)

Assumes management responsibility for assigned services and activities of the Regional Computer Center.
Manages and participates in the development and implementation of goals, objectives, policies, and priorities for assigned programs; recommends and administers policies and procedures.
Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels.
Plans, directs, coordinates, and reviews the work plan for assigned staff; prioritizes and assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
Selects, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; ensures that all City human resources policies are followed; implements discipline and termination procedures.
Oversees and participates in the development and administration of the division's annual budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
Serves as the liaison for the assigned division with other divisions, departments, and outside agencies; negotiates and resolves sensitive and controversial issues.
Serves as staff on a variety of boards, commissions, and committees; prepares and presents staff reports and other necessary correspondence.
Provides leadership in the development of information technology plans and related strategic plans.
Participates in RFP processes to procure hardware, software, supplies, or services; review, and approves purchases through previously established contracts.
Supervises and be responsible for specific City computer systems, such as payroll, water billing, finance, RCC client billing, etc.
Reports to the CAGIS Board regarding CAGIS matters on behalf of the RCC Director; provides staff support for CAGIS Board.
Participates in CAGIS Technical Advisory Committee meetings.
Act as a liaison between the CAGIS Board, the Technical Advisory Committee and various other groups.
Assist those contacted in the course of duty in an effective, efficient and professional manner.

For questions please contact: Nosakhare.Ekhator@cincinnati-oh.gov