Council of Better Business Bureaus

bbb.org

Welcome to the Better Business Bureau serving Chicago and Northern Illinois! As a private, non-profit organization, the purpose of the Better Business Bureau (BBB) is to promote an ethical marketplace. The BBB helps resolve buyer/seller complaints by means of conciliation, mediation, and arbitration. The BBB also reviews advertising claims, online business practices, and charitable organizations. By developing and issuing reports on businesses and non-profit organizations, it encourages consumers to check out a company or charity before making a purchase or donation. Free services provided to consumers by the BBB include: • File complaints • Free business reviews • Free charity reviews • Request a quote – obtain free quotes from accredited businesses • Free shred day events to prevent identity theft • Ethics for Business Success training program (EBS) • Alternative Dispute Resolution (ADR) With 9,000 accredited businesses in Chicago and Northern Illinois, the BBB ensures high