Job Title: Supervisor- ADRC ( Aging and Disability Resources) RN or LSW
Location: Blue Ash, Ohio
Job Type: Full-Time (37.5 hours/week)
Pay Range: $70,200 to $77,010.00 (commensurate with experience)
Your Leadership. Their Stability. Your Best Career Move.
At COA, you make a lasting difference—while enjoying the flexibility, trust, and support to thrive in your own life. As a Care Management Supervisor, you’ll lead and develop teams who support older adults and caregivers—ensuring high-quality, compassionate service while building a culture where people and purpose come first.
Opening Statement
At COA of Southwestern Ohio, Care Management Supervisors lead teams that help older adults live safely and independently. You’ll guide, coach, and support staff delivering critical services—while enjoying autonomy, meaningful leadership work, and the ability to maintain balance in your own life.
Job Summary
This role provides supervision, performance oversight, and coaching for care management staff while ensuring compliance with program standards and contracts. You’ll lead with clarity and purpose—supporting both your team’s success and the delivery of high-quality, person-centered services that make a measurable impact in the community.
Responsibilities
Leadership and Team Development
- Lead, coach, and develop care management staff through mentorship, onboarding, and performance feedback
- Foster an inclusive, supportive, and accountable team environment
- Communicate clear expectations, organizational priorities, and policy updates
- Resolve conflicts constructively while promoting collaboration and trust
- Delegate effectively to support professional growth and team success
Performance and Program Management
- Monitor productivity, compliance, and quality metrics using program data and reports
- Evaluate performance, support goal-setting, and ensure accountability
- Lead or support projects aligned with program and organizational goals
- Analyze reports to identify trends, gaps, and improvement opportunities
- Address operational challenges through data-informed problem solving
Service Delivery and Client Advocacy
- Ensure services are delivered effectively, efficiently, and aligned with client needs
- Monitor service authorizations and cost controls, ensuring compliance with guidelines
- Advocate for clients and caregivers across service providers and systems
- Participate in case conferences and collaborate to develop appropriate care plans
Compliance, Ethics, and Policy
- Ensure documentation and service plans meet COA and contract standards
- Monitor adherence to Medicare, Medicaid, and other funding requirements
- Uphold and enforce organizational policies and ethical standards
- Maintain open, timely communication with team members and stakeholders
Qualifications
- RN or LSW in good standing required
- Minimum 5 years of clinical experience in Home and Community-Based Services
- At least 2 years of supervisory or leadership experience
- Bachelor’s degree in Nursing, Social Work, Gerontology, Psychology, or related field (Master’s preferred for some programs)
- Strong knowledge of aging populations, disability services, and community resources
- Excellent communication, coaching, and conflict resolution skills
- Demonstrated ability to lead teams, manage performance, and solve complex problems
- Ability to work collaboratively across teams and systems
- Valid driver’s license and ability to travel within the service area
Why Join COA?
- 50+ years of trusted service supporting older adults in Southwestern Ohio
- 80%+ of employees would recommend COA as an employer
- Leadership role with meaningful impact on both staff and community outcomes
- Opportunities to grow as a leader without the burnout of traditional healthcare settings
“I’m able to support my team, advocate for clients, and still have the flexibility to be present in my own life. That balance is rare—and it’s why I stay.” — COA Supervisor
Benefits That Support Your Life and Purpose
- Flexible schedule so you can balance leadership responsibilities and life outside work
- Pension plan with 6% annual company contribution to support your long-term goals
- Generous paid time off and 12 paid holidays to recharge and stay well
- Health, dental, and vision insurance to protect your wellbeing
- Professional development opportunities to grow your leadership and clinical expertise
- Pet insurance and employee assistance program to support your whole life—not just your work
Apply
Ready to lead with purpose and support both your team and your community?
Apply today and build a career where your leadership truly makes a difference.
