This role will compensate between$60,000 to $70,000.

This role is designed to work primarily in ops support. Ideally this role will have a 70.30 split where 70% will consist of systems support/IT support/ops support and 30% will be spent on the floor working with our hourly associates to complete daily workload.

Preliminary list of responsibilities:

1. Based out of Elgin
2. Data analyst
1. Data analytics skills are not required to obtain the position; however, the expectation is that the candidate begins training immediately after the start date.
3. Managing RF hardware

1. Repairing equipment if it can be done at the site level
1. Opening tickets if repairs cannot be done at the site level
2. Managing inventory on all IT hardware

1. Laptops
2. Desktops
3. RF guns
4. Tablets
5. Monitors
6. Radios

3. Handling upgrades with DHL IT Team

4. Managing CCS updates

1. First point of contact for CCS team
2. On site with CCS when they are in the building for service calls
3. Creating SOPs on how to resolve CCS issues

1. Conduct training

5. Managing WMI system updates/testing/issues

1. Perform testing in WMS test environment
2. Partner with systems team on upgrades to WMS
3. Reprocessing messages in DHL Link
4. Item slotting
5. Designated person to connect with IT team and handle system outages
6. Manage user ID creation/deactivation

1. Score
2. WMI
3. Windows
4. Smart Ops
5. DHL Link

6. Assist in leading CI projects

1. Leading change management between all parties at the site
2. Partnering with network system/IT team on network initiatives

7. Inventory management

1. Analyzing data on in house inventory and identify risks
2. Leading annual physical inventory
3. Manage warehouse locations/check digits
4. Take the lead on SAP/WMS sync issues
5. Perform/assist with inventory adjustments

8. Backfill for 1^stshift ops supervisor

1. Would learn how to manage our first shift operation and provide coverage when needed

Operations Supervisor - Distribution

As an Operations Supervisor at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our frontline associates, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.

Job Description:

• Lead, motivate and develop a diverse team of frontline associates by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Monitor key performance indicators (KPIs) and operational metrics to track performance and identify areas of improvement. Provide regular reports and analysis to management, highlighting achievements, challenges, and recommendations for enhancing warehouse operations.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.

Required Education and Experience:

• Bachelor’s degree or equivalent experience, preferred.
• 1+ years operations experience in a lead/supervisor/management role, preferred.
• 1+ years logistics industry experience, preferred.
• Staff management, workload planning, objective setting and organizational skills, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

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