Sr Payroll Specialist
DHL
- Leads Payroll Support team
- Assigns tasks to members of team as appropriate
- Aligns metrics to meet department goals
- Collaborates on special projects as needed or requested by management
- Leverages subject matter expertise to support customer inquiries while providing education on tools, process and policy, and source documentation
- Provides recommendations for process improvements and possible solutions to meet business needs
- Updates and creates SOP’s related to payroll support area as needed
- Handles escalated phone calls and tickets when appropriate
- Develops and maintains strong working relationships with peers and managers across HR and Payroll Operations function and other lines of business
- Responds to phone and email inquiries providing policy advice and instruction
- High School Degree or equivalent
- 1+ years of payroll experience, including expertise in a multi-state payroll environment
- 2-3 years of experience in support/administrative/call center environment
- Experience with metrics tracking
- Knowledge of ADP Vantage and Kronos Timekeeping, or similar time and attendance and payroll applications
- Ability to gather, analyze and interpret information for completeness and accuracy
- Communication skills (oral & written); ability to effectively interact with others at all levels
- Bilingual (Spanish speaking), preferred, but not required
- Excel skills
- Great opportunity to work for the biggest logistics company in the world
- International and virtual environment
- Flexibility and great opportunity to learn
- Tempting Compensation and benefits
Sr Payroll Specialist
Would you like to join the Logistics Company for the World?Have you often wondered how products get from point A to point B? DHL Supply Chain does just that.
Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve,and eagerness to pursue continuous improvement opportunities… we look forward to exploringcareer possibilities with you!
Job Description
In this this role, you will perform standard tasks to establish and maintain payroll records, including computing wage and overtime payments, calculating and recording payroll deductions, and processing requests for off-cycle payments.Additional responsibilities and qualifications include:
• Inputs data to computerized payroll systems to prepare weekly and biweekly payroll, including updating and adjusting employee master file records upon notice of changes to deductions or status.
• Completes standard payroll processing activities, such as:computes wage and overtime payments, calculates and records payroll deductions, and processes requests for off-cycle payments.
• Answers routine questions (via email and phone) from employees and management regarding payroll matters.
• Performs standard administrative tasks, including answering phones, preparing reports, maintaining records, and tracking information using case management tool.
• Audits and processes payroll information submitted by Business Partners for accuracy, policy compliance and completeness.
• Creates manual checks and tracks paycheck shipments.
• Maintains confidentiality of employee and company data.
Required Education and Experience
• 5-7+ years of experience in payroll, multi-state payroll processing preferred
• Working knowledge ofpayroll practices, including local, state, and federal policies and regulations
• Functional knowledge of automated large scale payroll application like ADP ProBusiness.
• Bi-Lingual in Spanish preferred
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
