Role Purpose:

Assist in coordinating truck, rail, and international shipments. Provide communication to both shippers and carriers. Assist in coordinating and providing problem-solving and order management for customers.

Key Accountabilities:

• Assist in coordination of export/import shipments.
• Establish and coordinate schedule with carrier and tender shipments.
• Track and trace all shipments.
• Update and maintain Transportation Management System(s) – SAP.
• Prepare and publish daily, weekly reports.
• Obtain data to assist in analysis on performance trends.
• Proactively identify problems to management.
• Answer and resolve basic billing questions when needed.
• Prepare client invoice packets
• Confirm rates with carriers.

Required Education and Experience:

• High School Diploma or Equivalent, preferred
• 6 months – 1 year warehouse or logistics experience, preferred
• Communication and customer service skills
• Ability to handle multiple tasks simultaneously
• Ability to work as part of a team and individually

Our Organization is an equal opportunity employer.

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