Systems Coordinator
DHL
Schedule and Pay for C-shift is:
Thursday 10:00 AM –; 4:00 PM ($20.65/hour)
Friday, Saturday, & Sunday 4:00 AM –; 4:00 PM ($20.65/hour+ $2 shift differential/hour)
Join Our Team as an entry-level IT Systems Coordinator!
As an IT Systems Coordinator, you will play a vital part in ensuring our distribution center runs smoothly and efficiently.
If you’re extremely dependable, have some technology smarts, and are looking for an entry-level position in IT, we’d love to hear from you!
Here are two key responsibilities that will keep you on your toes:
- Asset Management: You’ll be the go-to person for managing our equipment cages! This means checking in and out assets to various personnel as they walk up to the equipment area. Your interpersonal communication skills will shine as you provide great customer service to associates, supervisors, and managers!
- Equipment Oversight: You’ll track, maintain, troubleshoot, and replace a variety of IT equipment within the distribution center. In this dynamic role, you'll be doing hands-on troubleshooting and submitting support tickets through various vendor portals for any of the equipment mentioned below.
You'll have the opportunity to work with a range of devices, including, but not limited to:
- Zebra handheld computers (like TC57), Tablets, and Barcode Scanners
- Zebra and Lexmark Printers
- Windows 11 Laptops and Desktops
- Radios, automated warehouse robots, and more!
While the equipment area is a dedicated space, this is not an office job!
Get ready to be active on the warehouse floor, where you’ll be walking around, engaging with team members, and solving problems on the spot.
There are 3 Systems Coordinators on each of the 4 shifts, so you’d be directly working and supporting 2 other team members on your shift.
One moment you might be in the equipment area, and the next, you could be called on the radio to troubleshoot a printer issue, before heading back to your equipment responsibilities.
Role Purpose:
Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.
Key Accountabilities:
- Responsible for operational system integrity, including setup and control.
- Facilitate site(s) Warehouse Management System with proficiency.
- Assist management with facility layout and design to efficiently utilize the WMS.
- Project development and implementation.
- Monitor WMS for inventory management control.
- Interface with operation staffs to maximize system efficiencies.
- Develop, implement, and monitor sites performance systemically.
- Analyze system discrepancies; generation of reports as necessary.
- May write crystal programs as required to facilitate the success of the total network.
- Interface with customer host representative to identify and resolve issues systemically.
- Diagnose complex end user device issues, recommend and document process for resolutions.
- Develop and maintain training materials and guides to using the system.
Required Education and Experience:
- High School Diploma or Equivalent
- 1-2 years of WMS experience
- Proficient in report writing – 1 to 2 years experience
Our Organization is an equal opportunity employer.
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