The Dir Vendor Management Automation role has a national salary range of $104,000- $198,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

Manages equipment support relationships with multiple strategic automation vendors. Acts as the central point of contact between these vendors and DHL sites with their equipment in place. Assists our sites and operations teams with support contract renewals and resolving issues related to the equipment. Creates internal community groups focused on specific types of solutions to allow operations teams to share knowledge across these groups.

• Provides leadership and expert guidance to operations teams regarding support and maintenance of installed automated systems.
• Automation Support Contract Compliance: Ensures compliance with contracts. Works closely with DHL Procurement to support vendor contract renewals and negotiations. This collaborative effort will result in tangible commercial benefits for our business.
• Automation Vendor Management: Leads and collaborates with the automation vendor’s support teams. Serves as the key escalation point, for both DHLSC and vendor, when critical performance or program related matters arise.
• Supports the distribution center operations team in learning and optimizing the use of the automated equipment.
• Operates in matrix environment and is an effective partner with numerous other functional groups to deliver results to the customer.
• Selects and manages use of external vendors and contractors for engineering and maintenance-related projects.
• Maintains key stakeholder alignment through use of strong Project Management and Communication skills
• Organizes DHL operations community groups by type of automation to share best practices.

Required Education and Experience

• 9+ years of experience in project delivery / project management required.
• 5+ years of experience with sites running automation required.
• 2+ years of managing direct reports required.
• Project management experience required.
• Development of business support contracts required.
• Prior experience implementing automated unit / case handling equipment preferred.
• Data analysis using excel, access, SQL, power BI required.
• CAD for equipment layout preferred.
• Excellent verbal and written communication required.
• Leadership and mentoring of a team required.
• Great organizational skills required.
• Experience with new distribution center start-ups required.

Our Organization is an equal opportunity employer.