DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include:Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System within the Customization area of the business. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support. Be a customer point of contact for QA related issues/initiatives as assigned. Perform internal audits, assessments, and quality inspections of Customization activities. Provide direction, leadership and training to associates in required QA processes and monitor’s associates’ compliance and progress. Ensure customer service and business standards requirements are met daily.

Position: Group Coordinator Lead - Customization QA
Shift:First (Day)
Pay: $20.40 / Hr.

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

- Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
- Facilitate QA training for new and existing associates.
- Review documents and instruction prepared by members of the work group for accuracy and legibility.
- Recommends appropriate methods for supporting the site operations’ requirements for quality assurance compliance.
- Perform daily quality assurance activities as required or directed by management.
- Lead and facilitate development of QMS documentation.
- Train and lead QA Associates

Be part of the world’s largest logistics company! DHL Supply Chain has been certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:
- Affordable medical, dental, and vision coverage available beginning on your 30th day
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Responsible for assigning work schedules, training associates and monitoring associate progress for the work group they are directing. Provides day-to-day direction and guidance to work group. Responsible for daily workloads.

Key Accountabilities:

• Conduct training for new associates.
• Maintain legible and accurate records or logs.
• Review documents prepared by members of the work group for accuracy and legibility.
• Monitor performance of associates within the work group.
• Open and/or close and secure the building as directed.
• Report unsafe conditions to supervisor if they cannot be self-corrected.
• Communicate work practices, procedures, and methods to associates.

Required Education and Experience:

• 6-12 months warehouse experience
• 6-12 months forklift operation experience
• High School Diploma or equivalent, preferred
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment, preferred

Our Organization is an equal opportunity employer.

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