Senior Director Process Improvement

Would you like to join the Logistics Company for the World? DHL Supply Chain is just that.

Become an essential part of everyday life, by contributing to an organization that is Connecting People and Improving Lives. If you have a passion for people, a desire to problem-solve, and eagerness to pursue continuous improvement opportunities… we look forward to exploring career possibilities with you!

Job Description

Provide strategic direction and thought leadership for the management and creation of continuous improvement tools. Provide leadership for the implementation of First Choice tools and principles across the business. Provide training for the development of skills within the business for various levels of Continuous Improvement activity.

Responsibilities

-Ensure a process structure exist in which key project initiatives are deployed with a specific focus on process standardization, consistency, and improvement.

-Align all CI activity with other OE functions, OMS, LMS and QA

-Manage teams of Advisors and Engineers designed to initiate CI activity and assist with implementation and follow-up to ensure improvements are achieved.

-Maintain balanced schedule of activity and travel to meet budgets and support healthy work life balance.

-Ensure value structure exist for the quantification of project savings / defect reduction for all CI activity.

-Develop and maintain First Choice certification training to all operational and functional groups.

-Support and participate in customer presentations to support communication of DHL CI programs.

-Align CI with OMS and ensure the CI/Eng team understands and communicates CI roles with the OMS cycle.

-Ensure personal development of CI/ Eng team members to improve their abilities to support the business.

-Provide support and direction in the development of CI strategic direction for DSC NA

-Lead or direct high level/complex strategic workshop activity

-Ensure CI/Eng team understands/participates in supporting all OE functions while in the field. Demonstrate the ONE OE concept

Required Education and Experience

• Bachelors Degree, required
• 5-7 years Management Experience
• 5-7 years Quality, LEAN, Six Sigma, problem solving experience, required
• Knowledge of LEAN operating systems, required
• Six Sigma certification or equivalent experience, required
• Facilitation skills, required

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.