Carrier Compliance Administrator

DHL

DHL

Compliance / Regulatory

Warsaw, Poland

Posted on Apr 20, 2026

WHO LOOKS LIKE THE FUTURE OF OUR COMPANY? YOU DO.

TOGETHER WE CREATE A CHAIN OF PROFESSIONALS - BECOME OUR LINK!

What will we do together?

  • Own and maintain the Carrier Database, ensuring data accuracy and supporting ongoing improvements (acting as the main point of contact/SME for the platform),
  • Work closely with GBS on daily operations, resolving data discrepancies and technical issues,
  • Ensure carrier profiles and compliance documentation are up to date and available in the database and Power BI dashboards,
  • Collaborate with the Carrier Management community and carriers to ensure understanding and adherence to compliance processes, including training, KPI monitoring, and regular reviews,
  • Identify opportunities to improve processes and enhance existing tools, as well as explore new solutions to optimize carrier compliance,
  • Provide support on Trade Compliance-related topics,
  • Maintain the Market Intelligence SharePoint platform by uploading and organizing industry news and reports,
  • Support the creation and maintenance of SOPs, training materials, and documentation, ensuring all content is up to date in SharePoint,
  • Support the administration of benchmarking subscriptions (e.g. Upply, Xeneta), including user access, usage tracking, renewals, and coordination with stakeholders and vendors,
  • Provide general administrative support to the team, including preparing reports, presentations, and supporting new tools or initiatives.

Who are we looking for?

  • Strong time management skills, with the ability to effectively prioritize tasks and meet deadlines,
  • Proficiency in English (written and spoken),
  • Strong IT literacy, with a willingness to learn and quickly adapt to new systems and tools,
  • Ability to analyze and interpret different types of data with a high level of accuracy,
  • Excellent planning and organizational skills,
  • Proven ability to carry out repetitive or high-volume administrative tasks accurately and efficiently,
  • Cultural awareness and the ability to build strong working relationships with stakeholders across different regions,
  • Advanced proficiency in Microsoft Office 365, particularly Excel, with good working knowledge of Word, PowerPoint, and SharePoint,
  • Experience with Power BI is considered an asset.