Position: Global Compliance Assurance Manager
Grade: RCS J
Contract Type: Permanent
Travel Remit: Global
Travel Required: less than 20%
Location: UKI/ EMEA/ NORAM

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a “Best Place to Work”.

As Global Compliance Assurance Manager, you will play a key role in strengthening DHL Supply Chain's global compliance landscape. You will lead the delivery and continuous improvement of SOC and assurance programs, ensuring high standards of governance, risk, and control. As the main point of contact for internal stakeholders and external auditors, you will drive successful certifications and re‑certifications worldwide while ensuring ongoing regulatory compliance and best‑in‑class assurance practices.

Your key responsibilities include:

• Lead the operational delivery of new and recertification cycles for SOC 1 and 2 and global assurance programs, ensuring timely, high‑quality planning, execution, and reporting
• Act as a subject‑matter expert for internal teams and external auditors, ensuring adherence to standards and strong evidence quality
• Drive global audit readiness and ensure consistent processes and frameworks across multiple regions
• Oversee issue and risk management processes, including timely escalation of critical items
• Maintain and enhance the Operational and IT control framework, ensuring alignment with standards and supporting integration of new systems and operations
• Develop global templates, playbooks, and standardized methodologies to improve consistency and audit readiness
• Analyse audit findings, identify root causes, and drive continuous improvement initiatives
• Build strong relationships with senior stakeholders across Operations, IT, Legal, Compliance, and Finance
• Partner with external auditors, clarify expectations, and ensure efficient audit execution
• Support customer discussions on requirements, expectations, and audit outcomes
• Lead to strengthen audit capabilities

What are we looking for from you?

• Minimum 10 years of experience in SOC 1 and 2 audits, internal controls, external audit, compliance, or risk management (Big4 experience is an advantage)
• Proven experience in managing complex global SOC 1 and 2 and compliance assurance programs
• Bachelor's degree in Business Administration, Compliance, Risk Management, IT or a related field; relevant certifications are an advantage (CPA, CISA, CIA, CRISC, CISM, ISO)
• Strong stakeholder‑management skills across senior leadership teams
• Excellent communication, analytical, and leadership skills
• Ability to work independently and lead teams in a complex global environment
• Fluency in English

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent, and consistent across the Globe. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore, we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.