Do you want to shape the Future of Logistics Through Technology and Leadership?

At DHL, technology is a key enabler of business performance, customer satisfaction and competitive advantage. We are now seeking a Country IT Director / CIO to take full ownership of the IT and digital agenda at country level, with clear accountability for delivering measurable business value.

This is a senior leadership role with significant impact, combining strategic business acumen, technology leadership and commercial focus to drive long‑term results.

The workplace will be at our head office at Berger, Skedsmokorset.

Why DHL?

At DHL, our people are our greatest strength – and technology is one of our most important value levers. You will join a truly global organization with strong ambitions in digitalization, innovation and sustainability, offering a unique opportunity to influence both local business outcomes and global IT direction.

Role purpose and scope

As Country IT Director / CIO, you define, lead and execute the country IT and digital strategy, fully aligned with the country business strategy, Group guidelines and global IT standards.

You ensure that technology:

• improves profitability, productivity and operational quality
• strengthens customer experience and competitiveness
• enables secure, efficient and scalable business operations

The role is a key member of the Country Management Team and acts as a trusted strategic advisor to the business.

Key responsibilities

Strategy and value creation:

• Define and own the country IT and digital strategy, actively contributing to overall business strategy and planning
• Identify, structure and prioritize technology‑enabled value creation initiatives aligned with business objectives
• Translate business needs into value‑driven IT and digital roadmaps, ensuring alignment with global solutions
• Establish and manage clear business cases, benefits realization and ROI

Delivery, governance and performance:

• Direct the planning, approval and steering of major IT projects and digital initiatives, including integration and strategic programs
• Ensure delivery within time, cost and quality constraints, maximizing business impact
• Establish strong IT governance supporting risk management, compliance and agility
• Coordinate delivery planning with regional and global IT and PMO structures

Financial and vendor management:

• Prepare, manage and optimize the country IT budget with strong cost discipline and value orientation
• Build, manage and monitor relationships with local IT service providers and partners
• Negotiate contracts and agreements to ensure cost efficiency, service quality and flexibility

Leadership and organizational development:

• Lead and develop the country IT organization
• Ensure the right organizational structure, capabilities and leadership capacity for current and future business needs
• Foster a culture of business ownership, accountability and continuous improvement
• Embed best‑in‑class IT operations, digital practices and operating models
  
  
  

What we are looking for

You are a business‑focused technology leader who builds trust, sets clear direction and delivers measurable outcomes. You think strategically, operate with a long‑term perspective and use technology as a primary driver of business value.

Core competencies:

• Business strategy and business case development
• IT and digital strategy & technology road mapping
• Digital transformation and automation
• Portfolio, program and project management
• IT governance, ITIL and risk management
• Vendor and commercial management
• Stakeholder management and executive influencing
• Strong communication, presentation and storytelling skills
• People leadership and organizational development

Qualifications and experience:

• Master’s degree in IT, Technology, Business or equivalent experience
• Minimum 10 years of relevant experience, including senior IT leadership responsibility, a proven track record of delivering IT‑driven business transformation and value creation, as well as experience from complex, high‑volume environments.

Ready to make an impact?

This is a unique opportunity to take on a leading role in a global company where technology, people, and business come together. At DHL, you are given influence, responsibility, and the opportunity to make a real difference – every single day.

If this position sounds like a perfect match for you, do not hesitate to submit your application as soon as possible. Applications are reviewed on an ongoing basis and no later than 20/05/2026.

Should you have any questions regarding the position, please contact:

• Managing Director, Terje Aarbog: terje.aarbog@dhl.com
• Express Europe, James Holmes: james.holmes@dhl.com