Warehouse Administrator

DHL

DHL

United Kingdom · Solihull, UK

Posted on Apr 29, 2026
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Position: Warehouse Administrator
Location: Solihull
Grade: RCS. O
Shift patterns: Monday-Friday. Day time hours (06:00-14:00)
Contract Type: Permanent (Full-Time)

We are looking for a proactive and organised Warehouse Administrator to join our team in Solihull, providing dedicated administrative support to our Multi-User customer contract. This is a key role at the heart of the warehouse, ensuring accurate data management, smooth daily operations and effective coordination between teams. If you thrive in a fast‑paced logistics environment and take pride in attention to detail and teamwork, this is an excellent opportunity to make a real impact supporting a vital operation.

✅A TYPICAL DAY MAY INVOLVE

  • Complete spot checks and run rabbits within the process to check controls in place
  • Fully investigate using appropriate CI tools to identify root cause of customer claims
  • Feedback investigation findings to DHL senior leadership and customer in a timely manner in line with customer SLAs
  • Liaise with internal/ external stakeholders to identify and resolve issues for sustained improvements
  • Follow all elements of the process from inbound-outbound storage and packaging to identify opportunities for improvement
  • Collect and log of current daily/weekly data to assist with historic trend analysis
  • Support the Warehouse Operations/ inventory teams to ensure that investigation, feedback and actions are completed within SLA timeframe

✅THIS ROLE WOULD SUIT PEOPLE WHO

  • Previous Administrative experience is essential
  • Previous experience within a Warehousing/Operational environment would be desirable
  • Knowledge of Red Prairie systems
  • Excellent communication skills - Verbal and written
  • Ability to produce statistical data and analyse reports
  • Good interpersonal, motivational and planning skills
  • Strong IT skills - Microsoft Packages (Excel)
  • Advanced numeric and analytical skills

✅WHY JOIN US?

  • Free on-site parking
  • 25 days annual leave + bank holidays (time off in lieu)
  • Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
  • Free confidential 24/7 GP consultations
  • Hundreds of retail and lifestyle discounts
  • Affordable loans, savings schemes and free mortgage advice
  • Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

✅WHO WE ARE

​We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

✅BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing the 11th May. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

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